AutoZone Auto Parts

4.3
357 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Baltimore Pike in Bel Air, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bel Air, MD or call us at (410) 420-6590.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
333 Baltimore Pike, Bel Air, MD
21014, United States

Hours

Reviews

4.3
357 reviews
5 stars
216
4 stars
78
3 stars
30
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store typically has the parts they need in stock, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer service in some instances.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, suggesting that parts were often more expensive compared to online options.

Convenience

The store's location and quick service were appreciated, with many customers mentioning the ease of in-and-out shopping.
  • FG
    funky getwork
    3 days ago
    5.0
    Great service! Eric was very helpful! Best Part store in Bel Air!
  • RC
    Ralph Cuomo
    6 days ago
    3.0
    I got excellent customer service today from Gary. Thank you
  • GG
    GiGi
    Oct 27, 2025
    5.0
    Lovely experience. Even replaced my battery for me.
  • PB
    Paul Bartels
    Oct 21, 2025
    5.0
    Personnel at the Bel Air store were very helpful in getting the right part to fix my vehicle. This location always has the parts I need to complete the job.
  • PK
    Petro Khoma
    Aug 16, 2025
    1.0
    My Opinion - and only limited to this particular store - is that the store has been in general declined from a service and knowledge perspective. Paid 150% more and expedited shipping for a part that was presented to me as aluminum - but was plastic and also arrived slightly damaged. Business side manager unreasonable at best - argument seems to be her specialty. Could have offered any number of solutions to help a 20 + year customer- but decided to take a lawyer like stance on why this isn't the stores problem. All suggestions that where not her own seemed to be unreasonable. Her suggestion was to pay full price or return the part and eat the expedited shipping. Difficult to make a business case for treating customers in this way over a $50 part. The right approach would have been to match the cost of the comparable part - 10% off would have at minimum been resonable. This use to be a 5 start store. 3 star store at best today - and this last transaction really sinks it. Sad.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Bel Air, MD?

AutoZone Auto Parts in Bel Air, MD is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 7:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.