Jiffy Lube offers fast, quality oil changes performed by trained technicians in BALTIMORE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the staff's friendliness and professionalism, while others report rudeness and poor communication.
Pricing Transparency
Several customers expressed concerns about unexpected price increases and upselling practices, leading to feelings of deception.
Service Quality
While some reviews highlight quick and efficient service, others mention issues such as improper maintenance and lack of thoroughness in service.
Wait Times
Customers frequently noted long wait times, with some feeling that their time was not respected or that they were misled about service durations.
DB
david blog
3 days ago
1.0
I went in for any oil change yesterday, service was great and fast but perhaps a little too fast. This morning I was told that the hood was open on my car by a neighbor I was shock to hear this, upon checking I didn’t initially see it but it was pointed out to me where, I had heard a rattling noise when driving away but assumed it was due to a recently damage bumper. I called the store to let them know of there mistake and even told them about my damage bumper. I said if the technician wasn’t comfortable closing it I would have but to leave it open and not say anything was unacceptable. I was then met with excuses such as “we slam the hood when finished” , “maybe it was the damage to the car” clearly I wouldn’t be calling if it had been shut properly and there was no problem closing it this morning. There was no apology, no I’ll speak to the technician that preformed your service, just excuses. Which led me to leaving a review. Imagine if I had gotten on the highway. Previous bad reviews should have been my warning but I know now.
JL
Jerome Lee
Dec 9, 2025
5.0
Great Service
CR
Charles Roberts
Nov 30, 2025
1.0
I brought my vehicle in for a transmission fluid and filter change and the owner says $269.99 for this service. He says wait. I waited about one hour then they called my name and said it would be $419.00 with labor . I should've been informed of the full price before made to wait . Deceptive sales practice. I didn't change my request. You had me waiting a hour then told me a higher price. I said nothing about a gasket and your manager now says you don't offer changing transmission filter
SM
sandra mansour
Nov 13, 2025
5.0
This place is fast, efficient, and organized. They were more helpful on the phone than other places in the area in terms of telling me estimated wait times.
SG
S Gordon
Oct 31, 2025
1.0
Went by to get my worn out brake pads replaced. I had them replaced here before and was told that I would get free brake pads for life plus labor after 12K miles. I mentioned this to the check in person and she went to speak to the manager ... when she came back she said I would have to wait for several hours or I could come back in a couple of hours. I came back in a couple of hours and was again told it would be several hours, eventhough they had an open bay with a lift. It seems that they have no interest in actually honoring the brake pads for life warranty.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Baltimore offer?
Jiffy Lube in Baltimore provides oil changes, brake services, battery replacements, fleet services, tire services, and other preventive automotive maintenance by trained auto technicians.
Do I need an appointment to get my vehicle serviced at Jiffy Lube in Baltimore?
No appointment is necessary. You can visit the Jiffy Lube location anytime during their business hours for vehicle inspection and service.
What are the operating hours for Jiffy Lube at 2105 E Joppa Rd, Baltimore, MD?
From Monday to Friday, Jiffy Lube is open from 7:30 AM to 6:30 PM, Saturdays from 7:30 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM.
How long does an oil change take at this Jiffy Lube location?
An oil change typically takes 15 minutes or less, depending on additional services and wait times based on the visit time.
Does Jiffy Lube service fleet vehicles at this Baltimore location?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards. They participate with major fleet management companies and support local fleets.
What payment methods are accepted at Jiffy Lube in Baltimore?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Are there any nearby dining options around Jiffy Lube where I can eat while my vehicle is serviced?
Yes, nearby dining options include McDonald's for fast food, New China House for Chinese and Pan-Asian cuisine, Dunkin' for coffee and donuts, Tropical Smoothie Cafe offering smoothies and healthy meals, and Hibachi Grill & Supreme Buffet for seafood and buffet dining.
What nearby recreational or wellness centers are located close to Jiffy Lube in Baltimore?
Nearby you can find American Muay Thai (a martial arts gym), Monroe Hall Brazilian Jiu Jitsu gym, Lisa Nails and Spa, Vita Revive / Organic Wellness & Spa, and Vita Wellness Spa for beauty and wellness treatments.
Where can I find convenient services such as shipping or retail near Jiffy Lube?
Close to Jiffy Lube, you can visit the UPS Access Point location for shipping needs, Tobacco Mall for shopping, Catherines for women's clothing, and Redbox kiosks for rentals.
How can I get an estimate for oil change costs at Jiffy Lube?
You can receive a personalized oil change quote by visiting the Jiffy Lube estimate tool online or by calling the local store, as pricing varies based on your vehicle's manufacturer recommendations and other factors.