Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in BALTIMORE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor communication.
Service Quality
Several customers experienced issues with service quality, including incorrect oil changes and unnecessary upselling of services.
Efficiency
Many reviews noted long wait times and delays in service, with some customers expressing frustration over the time taken for simple tasks.
Professionalism
While some staff were described as professional and knowledgeable, others were criticized for unprofessional behavior and lack of organization.
Pricing Transparency
Customers reported inconsistencies in pricing and felt misled about costs, particularly regarding oil types and additional services.
SM
sandra mansour
Nov 13, 2025
5.0
This place is fast, efficient, and organized. They were more helpful on the phone than other places in the area in terms of telling me estimated wait times.
SG
S Gordon
Oct 31, 2025
1.0
Went by to get my worn out brake pads replaced. I had them replaced here before and was told that I would get free brake pads for life plus labor after 12K miles. I mentioned this to the check in person and she went to speak to the manager ... when she came back she said I would have to wait for several hours or I could come back in a couple of hours. I came back in a couple of hours and was again told it would be several hours, eventhough they had an open bay with a lift. It seems that they have no interest in actually honoring the brake pads for life warranty.
AC
Abel Cortri
Oct 17, 2025
1.0
Everyone was super rude, including the manager especially. Will never be back, customer service is not valued there, they talk bad about you behind the door as if you can’t hear then, super slow
KD
Kathleen Dorsey
Sep 29, 2025
1.0
I got was supposed to be an oil change a few weeks ago. The receipt said they put 5 quarts of oil in. My car started malfunctioning yesterday. Today i find out i need a new engine because there was no oil. It ruined the engine.
I'll be calling the owner and if needed headquarters to compensate me for this. I thought i was being responsible for getting the oil change. Jiffy Lube was the irresponsible party. I am crushed.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Baltimore offer?
Jiffy Lube in Baltimore provides oil changes, brake services, battery replacements, fleet services, tire services, and other preventive automotive maintenance by trained auto technicians.
Do I need an appointment to get my vehicle serviced at Jiffy Lube in Baltimore?
No appointment is necessary. You can visit the Jiffy Lube location anytime during their business hours for vehicle inspection and service.
What are the operating hours for Jiffy Lube at 2105 E Joppa Rd, Baltimore, MD?
From Monday to Friday, Jiffy Lube is open from 7:30 AM to 6:30 PM, Saturdays from 7:30 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM.
How long does an oil change take at this Jiffy Lube location?
An oil change typically takes 15 minutes or less, depending on additional services and wait times based on the visit time.
Does Jiffy Lube service fleet vehicles at this Baltimore location?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards. They participate with major fleet management companies and support local fleets.
What payment methods are accepted at Jiffy Lube in Baltimore?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Are there any nearby dining options around Jiffy Lube where I can eat while my vehicle is serviced?
Yes, nearby dining options include McDonald's for fast food, New China House for Chinese and Pan-Asian cuisine, Dunkin' for coffee and donuts, Tropical Smoothie Cafe offering smoothies and healthy meals, and Hibachi Grill & Supreme Buffet for seafood and buffet dining.
What nearby recreational or wellness centers are located close to Jiffy Lube in Baltimore?
Nearby you can find American Muay Thai (a martial arts gym), Monroe Hall Brazilian Jiu Jitsu gym, Lisa Nails and Spa, Vita Revive / Organic Wellness & Spa, and Vita Wellness Spa for beauty and wellness treatments.
Where can I find convenient services such as shipping or retail near Jiffy Lube?
Close to Jiffy Lube, you can visit the UPS Access Point location for shipping needs, Tobacco Mall for shopping, Catherines for women's clothing, and Redbox kiosks for rentals.
How can I get an estimate for oil change costs at Jiffy Lube?
You can receive a personalized oil change quote by visiting the Jiffy Lube estimate tool online or by calling the local store, as pricing varies based on your vehicle's manufacturer recommendations and other factors.