Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harford Road location today.
Location
Hours
Reviews
4.2
305 reviews
5 stars
203
4 stars
43
3 stars
13
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and accommodate needs.
Vehicle Availability
Several reviews noted issues with vehicle availability, including last-minute cancellations and unfulfilled reservations.
Rental Experience
Customers generally found the rental process to be quick and easy, although some reported problems with vehicle condition and cleanliness.
Location Performance
The Harford Road location received positive feedback for its service, while other locations were criticized for poor communication and customer service.
Mixed Reviews
While many customers had great experiences, there were notable complaints about rude staff and unresolved issues, indicating inconsistency in service quality.
- WHWanda HusseyOct 28, 20255.0Never had a problem with renting from enterprise in the years that I've been renting from them
- DFDanica FogartyOct 20, 20255.0Friendly service, good pricing and location.
- BFBurke FamilyOct 18, 20255.0Easy rental experience- nice vehicle, professional staff
- CSCarl Powell Sr.Oct 9, 20255.0Everything was great I will come back staff was very good 👍 keep up the good work 👏
- BMBehzad MahasenySep 29, 20253.0The pick-up day was Saturday. Unfortunately, I woke up late because my alarm didn’t go off, so I arrived about an hour after my scheduled pick-up time — around 10 a.m. instead of 9 a.m. When I arrived, the guy told me that only a pickup truck was left. I explained that I had booked my car a long time ago and needed it for my family, so I didn’t understand how my reserved vehicle was no longer available. He didn’t seem very willing to help at first. I asked him politely if he could check other locations to see if they had the same car available. He just said, “We’re closing at 2 p.m. like the others,” which didn’t help much. Then I noticed a Dodge Durango SUV on the lot and asked about it. He said, “It’s okay, you can take that one.” I was confused — at first, he told me there were no cars left, and suddenly this one was available. It made me feel like he simply didn’t want to offer an upgrade or make things easier for us. So, be careful if your pick-up day is on a Saturday — all branches close at 2 p.m., so make sure to arrive early. Also, it seems that if you’re a little late, instead of trying to help, some staff might play around with customers or be uncooperative. He seemed like a nice person overall, but my feeling was that he really didn’t want to help us.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Baltimore offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is the Enterprise Rent-A-Car located in Baltimore?
The Enterprise Rent-A-Car location is at 6811 Harford Rd, Baltimore, MD 21234.
What are the operating hours of the Harford Road Enterprise Rent-A-Car?
Open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I make a car rental reservation online for the Baltimore Harford Road location?
Yes, you can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/md/baltimore-harford-rd-1877.html.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car on Harford Road offer airport pick-up services?
Yes, airport pick-up service is available at this location.
Are there any discounts available for active military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby places could I visit before or after renting a car at Enterprise on Harford Road?
You can visit the Harford Seafood Market for fresh seafood or enjoy Thai cuisine at ChokChai and Chokchai Thai Food nearby.
Are there convenient gas stations near the Enterprise Rent-A-Car location?
Yes, both BP America and Shell gas stations are located nearby, making it easy to refuel your rental vehicle.
What family or childcare services are near the Enterprise Rent-A-Car on Harford Road?
Creative Expression Child Care is nearby, offering day care and preschool services for families in the area.