Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Woodlawn Dr. location today.
Location
Hours
Reviews
3.9
375 reviews
5 stars
220
4 stars
54
3 stars
21
2 stars
14
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising excellent service while others report rude and unhelpful staff.
Reservation Issues
Numerous complaints about unfulfilled reservations and lack of communication regarding vehicle availability.
Cleanliness and Maintenance
Customers reported receiving dirty vehicles and issues with car maintenance, including safety concerns.
Staffing Problems
Many reviews mention understaffing leading to long wait times and poor service experiences.
Positive Experiences
Despite negative feedback, several customers highlighted positive interactions with specific staff members and overall satisfaction with certain locations.
- CUChiedu Uwandi2 days ago5.0Staff were great. Mr. Joey Campbell and team were super pleasant, attentive and accommodating. Outside of the limited car supply on hand at the time, I would highly recommend this location. Cheers
- JTJessica ThomasNov 5, 20251.0Terrible! They should just close this location…. This location is nearest to my job so I try to use this one. Every.single.time. There has been a problem. I wish I could give negative stars but I digress. The people, the inventory, customer service, communication all of it needs improvement. Look them up on instagram there’s videos of people fighting with the workers because they don’t know how to talk to people.
- EPEj Powell PowellOct 29, 20255.0Best place to rent hands down I've been running with Enterprise for over 20 years never an issue
- MDMac DOct 25, 20251.0Threatening peoples elderly mothers…There’s a viral video going around online of them no owning up to it and laughing …. This man right here threatened an older lady and was using profanity on the phone towards a 55 year old women ? Talk to a real man like that ….
- KSKirill SolovyevOct 21, 20255.0Very good customer service. I rent a car from this place while fixing my own in body shop in this area. They arrange ride for me from/to body shop and I had zero waiting time. The service was quick and professional. I higly recommend this place
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Baltimore?
Enterprise Rent-A-Car is located at 6400 Security Blvd, Baltimore, MD 21207.
What are the business hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Baltimore?
You can rent cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car.
Does Enterprise Rent-A-Car offer any special rental rates?
Yes, Enterprise Rent-A-Car offers great weekend rates. You can book these specials on their website.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car have any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby ATM can I use to withdraw cash before renting a car?
There is a Bank of America ATM located nearby where you can withdraw cash before renting a car.
Are there any beauty salons near Enterprise Rent-A-Car where I can get a treatment before my trip?
Yes, 'Slayyy Ground', 'Elegant hair braids', 'Nail Vybez Salon and Spa', and 'Braided by Ola' are nearby beauty salons you can visit.
How can nearby real estate agents like Shawn Carter Real Estate be helpful when visiting the Enterprise Rent-A-Car location?
Nearby real estate agents like Shawn Carter Real Estate can assist customers who are looking to buy or rent a home or property in the Baltimore area during their visit.