Customer Service
Many customers praised the staff for being courteous, professional, and going above and beyond to assist them, especially during difficult times.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived for their reservations only to find no cars available.
Mixed Experiences
While some customers had excellent experiences, others reported unprofessional behavior and poor communication from staff, leading to frustration.
Cleanliness and Vehicle Condition
There were complaints about the cleanliness of the vehicles and issues with the condition of some cars provided.
Location Performance
The Security Blvd location received mixed reviews, with some praising it while others strongly advised against using it due to repeated issues.