Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reservoir Hill location today.
Location
Hours
Reviews
4.1
743 reviews
5 stars
454
4 stars
113
3 stars
42
2 stars
36
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude behavior and poor communication.
Reservation Issues
Several customers experienced problems with reservations, including cars being unavailable despite prior bookings and lack of communication regarding policy.
Vehicle Condition
The cleanliness and condition of vehicles received mixed reviews, with some customers reporting dirty or damaged cars, while others were satisfied with the quality.
Efficiency
Many customers appreciated the quick and efficient rental process, although some noted long wait times during busy periods.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and vowed not to return.
- COChiweta Obimgba1 day ago5.0Nice car would definitely rent here again Matter of fact I already did see yall next month 👋🏾🤣
- MDMonique Dupye4 days ago1.0It is 10:05am on 11.19.15, and I have called 5 times and each time I keep hearing someone put me on hold and then the call hangs up. UNACCEPTABLE. People are looking to be provided with a service and clearly folks don’t want to be paid to do what they are supposed to do. UNACCEPTABLE.
- PWPatrick Wesley6 days ago5.0I had an absolutely FIVE STAR experience with my rental Van at this Enterprise location. They were clean, fast, efficient, professional, and they got me the exact results I needed! My entire experience at this Sisson St. location was perfect and I was able to drive my Mother back to her Home in Pennsylvania in BIGTIME style!I was very proud of myself and I was very proud of everyone at Enterprise. Shoutout to Jeremie especially! He is definitely on his way to Branch Manager and he deserves it. He is a great communicator and he simply gets the job done using his, “R and I.” He is on his way to the top! I will be renting a car again just for fun and I am definitely going back to see Jeremie and the gang! Jeremie keep helping people and keep up the great work!!!💵🛁😎
- BMBo MuletNov 16, 20255.0The staff is so great and friendly. The rental was available and on time as promised.
- FMFrancine McCaffityNov 6, 20255.0Very friendly and professional staff.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Baltimore's Reservoir Hill?
Enterprise Rent-A-Car in Reservoir Hill offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at 2630 Sisson Street?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday to Sunday from 9:00 AM to 2:00 PM.
How can I make a reservation with Enterprise Rent-A-Car at this location?
You can reserve your rental car online at their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/md/baltimore-reservoir-hill-1819.html?mcid=yext:245709.
What payment methods are accepted at Enterprise Rent-A-Car in Reservoir Hill?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Baltimore owned by a woman?
Yes, this location is woman-owned.
What other car rental agencies are near Enterprise Rent-A-Car in Reservoir Hill?
Nearby car rental agencies include Alamo and U.S & Foreign Auto & Rentals, plus another Enterprise Rent-A-Car location offering truck rentals.
Are there dining options close to Enterprise Rent-A-Car in Reservoir Hill?
Yes, Subway and Panama Flavors (an Argentine restaurant and health food store) are nearby for convenient meals before or after your rental.
Can I find any parks or community centers near Enterprise Rent-A-Car for relaxing or community activities?
Sisson Street Community Park and Repair the World Workshop community center are nearby, offering options for relaxation and community engagement.
Is public transportation available near the Enterprise Rent-A-Car Reservoir Hill location?
Yes, First Transit serves as a nearby bus station and transportation hub, which can help customers reach the rental location easily.