Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Joppa Road location today.
Location
Hours
Reviews
4.1
437 reviews
5 stars
287
4 stars
51
3 stars
23
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although there were notable complaints about specific employees being rude or dismissive.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles, including unpleasant odors and mechanical problems.
Reservation Issues
Customers frequently reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle types.
Pickup/Dropoff Experience
The pickup and dropoff processes were generally described as quick and efficient, though some customers experienced significant delays.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers finding it high and others appreciating the value for the service provided.
- SJSailor JerryNov 10, 20255.0Corey was great. Very accommodating. Would recommend to anyone
- DLDenita LathamOct 30, 20255.0I had no problem with the rental I had i was satisfied., and it was good on gas and I like that 👌
- ACAnita COct 29, 20255.0The staff at the Parkville (Joppa Rd) location were very nice and helpful.
- PMPaisleys MomOct 17, 20255.0I need a car while mine was not available and this meet all my needs. I did not have to drag myself to the airport to get a car and the people treated me well. The car worked well.
- ALAngelica LattaOct 9, 20251.0Courtney was very rude after the higher ups left today. Gave my car away after I waited eight hours them said the same address that was on file didn’t match but later was fine but tried with me. I spent $1200 a month plus in a month following an accident for rental. Please use audio and watch your cameras. She said she didn’t care I was a customer and laughed/made fun of me. I am a customer is who was badly injured in a car accident. From now til July 18th spent thousands. To get such disrespect is inane by Courtney. View your cameras
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Baltimore?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
Where is Enterprise Rent-A-Car located in Baltimore?
Enterprise Rent-A-Car is located at 1627 E Joppa Rd, Baltimore, MD 21286.
What are the operating hours of the Baltimore Joppa Road Enterprise Rent-A-Car location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM and on weekends from 9:00 AM to 2:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Baltimore?
You can reserve your rental car online at Enterprise's website or via the provided reservation URL.
Does Enterprise Rent-A-Car offer special weekend rates?
Yes, Enterprise offers great weekend rates which you can book through a special deals page on their website.
What payment options are accepted at Enterprise Rent-A-Car Baltimore?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Enterprise Rent-A-Car location in Baltimore owned by a woman?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Are there nearby restaurants I can visit around Enterprise Rent-A-Car on Joppa Road?
Yes, nearby restaurants include McDonald's, Sonic Drive-In, Cheezy's Pizza & Subs, Subway, and Hooters, offering a variety of dining options before or after your rental.
What other car rental agencies are close to Enterprise Rent-A-Car on Joppa Road?
Nearby car rental agencies include Alamo, Hertz, Thrifty Car Rental, and another Enterprise Rent-A-Car location offering truck rentals.
What useful services and shops are located near Enterprise Rent-A-Car Baltimore?
Nearby you can find gas stations like Marathon and Hess Express, educational supplies at Lakeshore Learning, music at Baltimore Drum Company, and beauty services including Let Your Hair Down salon and Nail Trix & Spa.