Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Joppa Road location today.
Location
Hours
Reviews
4.1
445 reviews
5 stars
295
4 stars
51
3 stars
23
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although there were some negative experiences reported with specific employees.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including customers being told their reserved cars were not available.
Rental Process
The rental process was generally described as quick and efficient, though some customers experienced confusion regarding charges and vehicle conditions.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and management, leading to a mixed overall impression.
- CJChelle JDec 30, 20252.0Go to another location, better yet go to another Rental Agency.
- TJTonia JamesDec 26, 20255.0My experience at this location was great. I was checked in by Amber and checked out by Courtney who did help me get some fees removed that I shouldn't have been charged. Fisher also transported me back to the auto body shop. He was a wonderful and respectful young man. The only things I didn't like was at time of pick up i was told they had up graded my car and would only be charged 10.00 per day for taxes. My insurance was paying for the rental so I wasn't expecting to pay anything. The other thing was on my 2nd day of renting i left work and 3 tires were low on air. I was still satisfied with this location over the one on belair rd.
- HSHelen SimDec 18, 20255.0Came to this E.Joppa location due to a hiccup made from another location. Brandon took the matter into his own hands and provided me with exceptional service. Upon returning the vehicle, Aren made the drop off process so seamless and efficient. Both associates were so courteous and warm! Will be coming to this location going forward—thanks guys!
- MLMinkTube LLCDec 14, 20255.0Fast and efficient. Thanks Fisher (hope I spelled it correct) . Although they didn’t have what I booked , I received better and will definitely be back !
- PDPatrick DanielsDec 8, 20255.0What an amazing staff. they made my rental experience a pleasure. Efficient, polite and professional are the first three words that pop into my head that best describe them. THe staff makes the difference!! I will DEFINITELY be back for my future rentals !
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Baltimore?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
Where is Enterprise Rent-A-Car located in Baltimore?
Enterprise Rent-A-Car is located at 1627 E Joppa Rd, Baltimore, MD 21286.
What are the operating hours of the Baltimore Joppa Road Enterprise Rent-A-Car location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM and on weekends from 9:00 AM to 2:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Baltimore?
You can reserve your rental car online at Enterprise's website or via the provided reservation URL.
Does Enterprise Rent-A-Car offer special weekend rates?
Yes, Enterprise offers great weekend rates which you can book through a special deals page on their website.
What payment options are accepted at Enterprise Rent-A-Car Baltimore?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Enterprise Rent-A-Car location in Baltimore owned by a woman?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Are there nearby restaurants I can visit around Enterprise Rent-A-Car on Joppa Road?
Yes, nearby restaurants include McDonald's, Sonic Drive-In, Cheezy's Pizza & Subs, Subway, and Hooters, offering a variety of dining options before or after your rental.
What other car rental agencies are close to Enterprise Rent-A-Car on Joppa Road?
Nearby car rental agencies include Alamo, Hertz, Thrifty Car Rental, and another Enterprise Rent-A-Car location offering truck rentals.
What useful services and shops are located near Enterprise Rent-A-Car Baltimore?
Nearby you can find gas stations like Marathon and Hess Express, educational supplies at Lakeshore Learning, music at Baltimore Drum Company, and beauty services including Let Your Hair Down salon and Nail Trix & Spa.