Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Baltimore, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Heritage Toyota location today.
Location
Hours
Reviews
3.9
377 reviews
5 stars
225
4 stars
46
3 stars
22
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Cleanliness
Several reviews noted that vehicles were clean and well-maintained, contributing to positive rental experiences.
Communication Issues
Multiple customers reported problems with communication, including issues with reservations and staff responsiveness.
Wait Times
Customers frequently mentioned long wait times for service, especially during busy periods, leading to frustration.
Reservation Problems
Several reviews indicated issues with reservations, including unavailability of requested vehicles and last-minute changes.
- RBRicky Brown4 days ago5.0The service that they provided was very efficient.
- RSRonnie Stewart5 days ago5.0Jebrel at Enterprise had outstanding customer service he was patient with helping me and another lady with our rental process. He was understanding and dedicated to taking care of the customers. He demonstrated professionalism on a high level. Jebrel is an example of great customer service and how business should be handled even amongst the other employees that work with Enterprise.
- ECEdward CuffleyNov 14, 20255.0Delivered car to my repair shop. Awesome experience peroid
- BGBarbara GarfieldOct 28, 20255.0A really great experience! The staff was very friendly and the van that we rented was very clean and in great condition! Would definitely rent from them again!
- VVVirginiaBoy73Oct 12, 20255.0I rent many cars but I must say that Enterprise is top notch on my book. Vehicles are always clean and they are honest!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Baltimore offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in Baltimore?
It is located at 1501 S Caton Ave, Baltimore, MD 21227, US, at the Heritage Toyota location.
What are the business hours for Enterprise Rent-A-Car on weekdays?
The rental center is open Monday through Friday from 7:30 AM to 5:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise is open on Saturdays from 8:00 AM to 12:00 PM and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up service?
Yes, Enterprise provides airport pick-up service as part of its rental options.
Which payment methods are accepted at Enterprise Rent-A-Car Baltimore?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there discounts available for active military members at this Enterprise location?
Yes, this location offers discounts for active military personnel.
How can I make a reservation with Enterprise Rent-A-Car in Baltimore?
You can reserve a rental car online at their website or via the provided reservation URL.
What nearby places can I visit after picking up my rental car at Enterprise?
Nearby you can visit McKenzie's Restaurant for dining or the Rodeway Inn Baltimore Inner Harbor South for accommodations before or after your rental.
Is there a gas station near Enterprise Rent-A-Car in Baltimore?
Yes, there are nearby gas stations including Shell and DASH IN convenience store for fueling up your rental vehicle.
Where can I get automotive repairs close to Enterprise Rent-A-Car?
You can visit Heritage Body Shop, Toyota Certified Collision Center, or Russell Automotive, all located near the Enterprise location for vehicle repairs and services.