They gave me terrible brakes and I am angry about it. I participated in the voluntary service campaign at my dealership and they said that my breaks needed a recall. I'm like what. I came here to get my brakes fixed and now my vehicle has brake issues. Smh. I'm not returning here and they got most of my money. This situation ruined my weekend. Thanks for nothing.
KJ
Kiara Jones
Jul 25, 2025
1.0
For one they took more than a month to finish my car had to keep getting rentals after I already paid 1400 up front was originally supposed to take 3 weeks mind you my engine was messed up because I brought it off another person not knowing the bolts were gonna keep breaking they charged me for a “oil change” just so they didn’t have to issue me my money back paid for services they couldn’t even do also they put BLUE gasket sealant on my engine for the bolts when they make clear sealant so now my shit look a mess I work on cars but didn’t really feel like it plus I got the money to make my life easier never made a fuss I rather just not deal with them so if you go here beware… moral of the story I paid for services they didn’t even do.
AH
Angela h
Jul 31, 2019
5.0
My family and I have been coming here for years. Great service
Frequently Asked Questions About Buck's Auto Service
What are your business hours?
Our operational hours are Monday through Friday, from 8:30 am to 4:30 pm Eastern Standard Time.
Do you offer any [ guarantees / warranties ] for your work?
We provide a standard warranty covering parts and labor for 180 days or 6,000 miles, whichever comes first.
What routine maintenance services do you recommend?
We recommend regular maintenance including oil changes every 3,000-7,500 miles (vehicle dependent), tire rotations every 5,000-7,500 miles, annual brake inspections, air and fuel filter replacements as per the owner's manual, and regular fluid level checks and top-offs.
What payment methods do you accept?
Our accepted payment methods include major credit cards, debit cards, cash, and certified checks. We also have financing options available for our customers.
Do I need an appointment?
While we do accommodate walk-ins for minor services, we strongly advise scheduling an appointment to reduce your wait time and ensure we can adequately address your vehicle's specific needs.
How long will my repair take?
The duration of repairs varies based on the specific service required and parts availability. We'll provide you with an estimated completion time when you bring your vehicle to our shop.
What types of repairs do you perform?
Our comprehensive auto repair services include air conditioning service and repair, alternator and starter repair, battery replacement, belts and hoses maintenance, brake service and repair, muffler and exhaust work, radiator and engine cooling services, steering and suspension repairs, system diagnostics, and transmission repair services.
Do you work on all vehicle makes and models?
Our certified technicians are equipped to service both domestic and foreign vehicles across all makes and models.
Do you provide routine maintenance?
We offer all routine maintenance services, including oil changes, tire rotations, brake inspections, and manufacturer-recommended service intervals.
What are the operating hours of Buck's Auto Service?
Buck's Auto Service operates Monday through Friday from 8:30 am to 4:30 pm Eastern Standard Time, and is closed on Saturdays and Sundays.
Does Buck's Auto Service offer warranties on their repairs?
Yes, they provide a standard warranty covering parts and labor for 180 days or 6,000 miles, whichever comes first.
What routine maintenance services does Buck's Auto Service recommend?
They recommend oil changes every 3,000-7,500 miles depending on the vehicle, tire rotations every 5,000-7,500 miles, annual brake inspections, air and fuel filter replacements as specified in the owner's manual, and regular fluid level checks and top-offs.
What payment methods are accepted at Buck's Auto Service?
Buck's Auto Service accepts major credit cards including American Express, Discover, MasterCard, Visa, cash, certified checks, and also offers financing options.
Do I need to book an appointment at Buck's Auto Service?
Walk-ins are accommodated for minor services, but it is strongly advised to schedule an appointment to reduce wait time and ensure specific needs are addressed.
What types of automotive repair services does Buck's Auto Service provide?
They offer a comprehensive range of services including air conditioning service and repair, alternator and starter repair, battery replacement, belts and hoses maintenance, brake service and repair, muffler and exhaust work, radiator and engine cooling services, steering and suspension repairs, system diagnostics, and transmission repair.
Does Buck's Auto Service work on all vehicle makes and models?
Yes, their certified technicians are equipped to service both domestic and foreign vehicles across all makes and models.
What are some notable nearby places to Buck's Auto Service that customers might visit?
Nearby places include Oaks Auto Electric Service for automotive repairs, Bentalou Food Market for groceries and convenience items, and the Holy Trinity Episcopal Church for community and worship experiences. These places are convenient for customers visiting Buck's Auto Service to fulfill other needs or activities in the area.
How can nearby gas stations assist customers visiting Buck's Auto Service?
Customers can fuel up their vehicles before or after their service at nearby gas stations like JJ Adams Fuel Oil Co., LLC, Goldie's BP, and bp, which also offer convenience store items in case you need snacks or essentials while your car is being serviced.
Are there recreational or community centers near Buck's Auto Service for customers to visit?
Yes, Vybez_Baltimore is a nearby gym and sports and recreation venue, offering a place for customers to work out or engage in community activities while their vehicle is being serviced at Buck's Auto Service.