BMW of Catonsville

Reviews

• WC

  William Cohen

  6 days ago
  5.0
  I had a fantastic experience at BMW of Catonsville! I worked with Rick, and I cannot recommend him enough. From start to finish, the process was incredibly smooth and, most importantly, low-pressure. Rick was knowledgeable, patient, and truly focused on helping me find the right fit rather than just making a sale. If you’re looking for a stress-free car buying experience, go see Rick!
• LH

  Lan Ho

  Feb 25, 2026
  5.0
  I had an absolutely amazing experience purchasing my 2025 Acura MDX from Jae Lim! He literally drove all the way to my house to show me the vehicle and completed all the paperwork on the spot. The entire process was smooth, professional, and completely hassle-free — no pressure, no back-and-forth haggling. Jae made everything so convenient and stress-free. I truly appreciated his dedication, transparency, and customer service. If you’re looking for someone who goes above and beyond, I highly recommend working with Jae Lim. Thank you again for making this such an easy and enjoyable car-buying experience! 🚗✨
• MO

  Margaret Okesola

  Feb 25, 2026
  5.0
  Steve Yang was the best person to helped me with buying a new car. He was patient and understanding and listened to what I needed in a newer vehicle. He helped me get the exterior color and interior color that I really wanted. He showed me all the feature and helped me understand the display functionality of the car. Overall I had a wonderful experience with Steve and ended up the car I wanted.
• TS

  Terri S.

  Feb 18, 2026
  5.0
  Jae Lim made my BMW X5 buying experience absolutely fantastic. From start to finish, everything was smooth, transparent, and stress-free. Jae was knowledgeable, patient, and truly cared about making sure I got exactly what I wanted. Highly recommend working with Jae if you’re looking for a great car buying experience!
• CB

  Christian Action (A Motivated Buyer)

  Feb 5, 2026
  5.0
  Bret Sassaman was an absolute professional. I was freaking out with my G12 750 that needed a lot of attention and he set me at ease and gave me the confidence to bring it in and leave it. He listened to my stupid stories and provided me quotes on my other two BMW'S. Looking forward to concluding my service visit with great news! 06FEB2026 UPDATE Well, I think that when it comes to my car I have learned I am a bit of a "spaz". I heard how I sounded as I was describing my concerns and anxiety to Bret, he took it all in and responded like he was actually listening. I kept adding last minute thoughts today about things that I had not remembered or had failed to make clear for him in my earlier conversation. He heard everything, repeated it back and then he told me his gameplan like a boss. I need to make sure to mention that I have had several updates on the progress as he went along and always before the end of the day. He told me his timeline and has hit every milestone that he said he would on time including his getting the approval the day he said he would. Bret seems to understand the Carvana warranty better than they do. It has been an absolute pleasure on my journey so far. Not an inch of worry. Great communication. This is a BiiiiiG job with many moving pieces. Other dealers would have turned it away, my local dealer did. I was so relieved to hear every little one of my concerns, big ones, small ones and peculiar ones are being handled and I am able to rest assured that me and my deductible are in the right place. Still have a week or more to go, fingers crossed.

Frequently Asked Questions About BMW of Catonsville