AutoZone Auto Parts

4.0
644 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Belair Rd in Baltimore, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baltimore, MD or call us at (410) 444-2179.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5700 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

4.0
644 reviews
5 stars
335
4 stars
136
3 stars
82
2 stars
24
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude or dismissive behavior.

Inventory Issues

Several customers experienced problems with stock availability, including incorrect inventory listings and low stock on common items.

Store Cleanliness

Some reviews mentioned cleanliness issues and disorganization within the store, impacting the shopping experience.

Service Speed

Customers noted long wait times during checkout and for assistance, particularly during busy periods.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall experiences, highlighting specific employees for their excellent service.
  • JL
    James Lyte
    1 day ago
    1.0
    Very unprofessional, the worst one I've been in so far. 11/22/25, at 8:03 pm, the "manager" the whole time I was there was in a personal call cussing like a sailor. Never got her help because she was gingerly counting. The young man, wasn't any help. He had more excuses than solutions. Not sure who's hiring the staff these days but they are doing an injustice to the customers having individuals like that working there.
  • MC
    MsLady13 Carla
    Nov 12, 2025
    1.0
    Went into this location and was highly disappointed. Went in looking to get a battery for my key fob. The young lady behind the counter was quick to say you have to open it yourself and handed me a screwdriver. Not one person in the store attempted to help me. I didnt even get the batteries that initially came in for because they weren't even offered
  • SH
    Shanae Handy
    Nov 12, 2025
    5.0
    DEF FLUID PURCHASED
  • EJ
    ED JOWANOWITCH
    Oct 17, 2025
    5.0
    Staff was great and very helpful
  • DD
    Dameaon Daughtery
    Sep 18, 2025
    5.0
    Had issue with wrong part but was squared away sent to another store because this store didn't have part was headed to grab part but traffic was not on my side had to pick up daughter but service from the young man was excellent didn't get his name but he has a stye on his left eye very helpful and courteous fixing his coworkers mistake

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Baltimore is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Can I order parts online and pick them up in-store at AutoZone Belair Rd?

Yes, AutoZone offers in-store pickup for online orders, allowing you to shop online and conveniently pick up your items at the store.