AutoZone Auto Parts

4.0
645 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Belair Rd in Baltimore, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baltimore, MD or call us at (410) 444-2179.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5700 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

4.0
645 reviews
5 stars
337
4 stars
137
3 stars
82
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported unprofessional behavior and dismissive attitudes.

Inventory Issues

Several customers experienced problems with stock availability, including incorrect inventory listings and items being out of stock.

Store Cleanliness

Multiple reviews mentioned the store's cleanliness and organization as areas needing improvement, with reports of clutter and unsanitary conditions.

Checkout Experience

Customers frequently noted long wait times at checkout, with some expressing frustration over slow service during busy periods.

Staff Knowledge

While some staff members were recognized for their expertise, others were criticized for lacking knowledge about products and services.
  • JL
    James Lyte
    Nov 22, 2025
    1.0
    Very unprofessional, the worst one I've been in so far. 11/22/25, at 8:03 pm, the "manager" the whole time I was there was in a personal call cussing like a sailor. Never got her help because she was gingerly counting. The young man, wasn't any help. He had more excuses than solutions. Not sure who's hiring the staff these days but they are doing an injustice to the customers having individuals like that working there.
  • MC
    MsLady13 Carla
    Nov 12, 2025
    1.0
    Went into this location and was highly disappointed. Went in looking to get a battery for my key fob. The young lady behind the counter was quick to say you have to open it yourself and handed me a screwdriver. Not one person in the store attempted to help me. I didnt even get the batteries that initially came in for because they weren't even offered
  • SH
    Shanae Handy
    Nov 12, 2025
    5.0
    DEF FLUID PURCHASED
  • EJ
    ED JOWANOWITCH
    Oct 17, 2025
    5.0
    Staff was great and very helpful
  • DD
    Dameaon Daughtery
    Sep 18, 2025
    5.0
    Had issue with wrong part but was squared away sent to another store because this store didn't have part was headed to grab part but traffic was not on my side had to pick up daughter but service from the young man was excellent didn't get his name but he has a stye on his left eye very helpful and courteous fixing his coworkers mistake

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Baltimore is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Can I order parts online and pick them up in-store at AutoZone Belair Rd?

Yes, AutoZone offers in-store pickup for online orders, allowing you to shop online and conveniently pick up your items at the store.