Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Reisterstown Rd in Baltimore, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baltimore, MD or call us at (410) 764-6668.
Many customers reported poor customer service, including rude staff and long wait times.
Product Availability
Several reviews mentioned issues with product availability, including incorrect items being provided and items being out of stock.
Staff Knowledge
While some customers praised individual staff members for their knowledge and helpfulness, others noted a lack of training and professionalism among employees.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and quick service from certain employees.
Store Environment
The store was generally described as well-stocked, but some customers experienced disorganization and inefficiency during their visits.
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Tyrone
Nov 16, 2025
1.0
My experience at 6501 Reisterstown Road Baltimore Maryland the cashier didn't know nothing call four part go pick it up he was a complete numbskull manager need to retrain him therefore I give you a 0
WA
Wéner Assis
Nov 4, 2025
1.0
They didn’t answer the phone(always put you on hold), they don’t have the product but didn’t cancel the order, they make you waist your time going there to make a refund and if you don’t look the note they stole you part of the refund. The worst place ever.