Advance Auto Parts

3.6
33 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Advance Auto Parts at 6515 Baltimore National Pike in Baltimore is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Baltimore, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6515 Baltimore National Pike, Baltimore, MD
21228, United States

Hours

Reviews

3.6
33 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars
0
1 star
10
  • NL
    Nicholas Lee
    Nov 16, 2025
    1.0
    We ordered a part online for pick-up using an online discount code that had been unavailable at other retailers in the area. We had a child who was ready for their nap and thought it was going to be a quick in and out since they would have the part ready. Their online ordering system was down, so not only was it not ready but they did not have the part in stock (despite it being purchased online). The staff was pleasant, but it took an hour of time with a tired and hungry kid. We were told that to cancel the order and have the discount honored that we would have to call customer support. We did that, and they were completely unhelpful. Since the online ordering system was down, they would not allow us to use the coupon at a different store (since it would be an “in person” order). They only offered a $5 code and no apology despite the savings being worth $12. I will never patron Advance Auto due to the awful customer service. I do apologize to this location since it is not fully within their control, but their system is terrible.
  • AN
    Alex Notthis
    Oct 22, 2025
    1.0
    UPDATE apparently the policy on the advance auto parts website does say unopened but the policy at the store does not so I owe an apology to the manager. I am updating this so people understand that if you buy a produc from AAP consider it unreturnable especially at this location. Hope this helps avoid unnecessary hassle!! 0 stars if I could. AVOID this location at all cost especially if you need to return an item! The manager said his name was Maurice but who knows since no one wears name tags. He refused to accept a return for a part I just bought the part was not used I had the receipt told me they dont accept returns for parts if the package is opened. The item was not used I asked to see where is that in the policy he referred me to the policy board told him didnt see it. He walked me over and read the board and he couldn't find it yet he still refused to accept the return told me I had no options and for me to call the 800 number. He literally just makes up policies luckily I have options just drove down the street to another location and the return was easy breezy didnt even ask me why I am returning the part. Again just the plastic bag had been opened still new in the box. I feel bad for someone who doesn't have options cant drive to another location or cant come back when store manager is there. AVOID
  • MB
    Manzell Broom
    Sep 21, 2025
    5.0
    My time @ AAP Catonsville is always eazy breezy. The team members are quite personable.
  • MS
    Mohan Sundaram
    Jul 27, 2025
    4.0
    Free check engine codes
  • MS
    Maureen S
    Jul 23, 2025
    5.0
    Very nice and helpful.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*