Advance Auto Parts

3.9
574 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2401 Frederick Ave in Baltimore offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2401 Frederick Ave, Baltimore, MD
21223, United States

Hours

Reviews

3.9
573 reviews
5 stars
264
4 stars
129
3 stars
89
2 stars
27
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.

Knowledgeability

Several reviews highlighted a lack of knowledge among staff regarding car parts and services, leading to frustration for customers.

Efficiency

Customers frequently mentioned long wait times and slow service, indicating a need for better staffing and efficiency in operations.

Product Availability

Many customers noted that the store generally has the parts they need, although there were instances of missing items or incorrect orders.
  • LT
    Lura Turnquist
    4 days ago
    4.0
    Nice!
  • TJ
    Tia Johnson
    6 days ago
    5.0
    TeeJay did a great job helping me purchase and install a battery for my car. He was knowledgeable and thorough with installation. 10/10 experience, thank you TeeJay 😊
  • JK
    Joseph Kelly
    6 days ago
    5.0
    I came in looking for a headlight for my Dodge Durango. TeeJay did not miss a beat! He greeted me as I walked in and asked if I needed any assistance. Was he not only knowledgeable, he was fast. He went right to the bulb I needed. We chatted for a few and guess what? We have the same truck! I don’t usually leave reviews, but I had to this time, because of the level of service I received. I will be back!
  • AP
    Ashley Palmer
    Dec 10, 2025
    4.0
    They have always had the parts we need especially when our serpentine belt broke you have to call Commercial if you have a commercial account always check your box or whatever you are getting to make sure all the pieces and parts are there trying to get a water pump and the gasket was not in the box and tell me it didn't come with it however I got somebody to pull another water pump kit and surprise surprise gasket included all water pumps always comes with a gasket but hey things happen the issue was resolved
  • CC
    Chef Chrissy
    Sep 4, 2025
    1.0
    They are unknowledgeable about cars. They don't know what the codes are on their engine readers so if something is wrong, and the reader shows it they can't tell you what any of the codes mean. It's pointless to even attach the meter, if they have no idea what anything means. And the employees kept yelling back and forth with each other instead of just walking two extra steps to talk at a normal level smh.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*