Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1401 Merritt Blvd in Baltimore offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.5
179 reviews
5 stars
72
4 stars
38
3 stars
22
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are described as rude and unhelpful.
Installation Issues
Many customers expressed frustration over the inability to have batteries and other parts installed, often citing misleading information about installation services.
Staff Knowledge
Several reviews highlight a lack of product knowledge among staff, leading to incorrect parts being provided and inadequate assistance.
Store Management
Customers noted issues with store management, including poor staffing levels and inconsistent service, contributing to long wait times and dissatisfaction.
Product Availability
While some customers found the selection adequate, others reported frequent stock issues and discrepancies between online availability and in-store inventory.
- RORicardo OrellanaNov 3, 20255.0Hoy fui a comprar una batería a esta tienda y el sr Arturo me atendió muy bien muy profesional me instalo la batería Exelente servicio 5 estrellas
- NFNikia FosterAug 2, 20251.0The only reason I’m giving this rating 1 star is because of the young lady who was the cashier on 8/1, who was the most accommodating and sweetest customer service rep and should be recognized! Came in to get a battery for my car and purchased the battery which was 200+ only to be told by the most obnoxious rep with no empathy and void of customer service, that he and this company could not install battery’s in any car 2020 and up. Mind you my car was running outside with little battery life.. went across the street to Auto zone and they gladly excepted my money and installed the battery with no issues and no special techniques. When i mentioned the incident they weren’t surprised and knew who the representative was. Many businesses have closed for less than this. Recommended a revamp in customer service training
- DWDarlene WilsonFeb 28, 20191.0If you are a female and want to be treated like you don't know anything about wiper blades or cars then go to the advance auto on Merritt Blvd.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 1401 Merritt Blvd offer for car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free battery recycling.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle both used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 1401 Merritt Blvd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available at this Advance Auto Parts store?
A 10% military discount is offered for active duty and veteran service members.
How can I reach the store online or shop for products?
You can shop online or find more store information at https://stores.advanceautoparts.com/md/baltimore/1401-merritt-blvd.
What nearby places can I visit around Advance Auto Parts at 1401 Merritt Blvd?
Nearby places include Aspen Dental for dental care, T.J. Maxx for department store shopping, and Five Guys for dining.
How can nearby places like Planet Fitness or Ollie's Bargain Outlet complement my visit to Advance Auto Parts?
You can combine your visit to Advance Auto Parts with a workout session at nearby Planet Fitness or shop for deals at Ollie's Bargain Outlet nearby.
Is there convenient parking available at Advance Auto Parts and nearby locations?
Yes, Advance Auto Parts offers free parking, making it easy to visit along with nearby places like Harbors Freight Tools and Jersey Mike's Subs for additional errands or dining.