Advance Auto Parts

3.9
411 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2801 Greenmount Ave in Baltimore offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2801 Greenmount Ave, Baltimore, MD
21218, United States

Hours

Reviews

3.9
411 reviews
5 stars
200
4 stars
92
3 stars
47
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Jerel and Lachon for their exceptional service.

Staff Attitude

Feedback was mixed regarding staff attitudes, with some customers reporting rudeness and unprofessional behavior, while others highlighted courteous and friendly interactions.

Inventory Issues

Several reviews noted problems with inventory, including items being out of stock or incorrect parts being provided, leading to customer frustration.

Store Environment

The cleanliness and organization of the store received positive remarks, but some customers mentioned issues with the parking lot and the presence of mechanics causing a hostile atmosphere.

Management

There were comments about the effectiveness of management, with some praising new management for improvements, while others criticized specific managers for poor service.
  • NN
    Nichelle
    Nov 3, 2025
    5.0
    Staff at this location is very helpful. Jorelle and Maurice was very helpful with finding products and didn’t get frustrated with me when having to come in the store twice because of me picking the wrong parts. I appreciate the good customer service their team provided.
  • C4
    Cheeta Broken 4eva!
    Nov 3, 2025
    5.0
    This is my favorite store. Manager is always polite and professional at all times. Very attentive and knows his business. He's definitely a great person. God bless him and his heart🙏🏾‼️💯
  • AD
    Adaeze Diamond
    Oct 28, 2025
    5.0
    Went in to get my car battery changed, great customer service and it was fixed in minutes. Great location! The manager fixed my car and did great
  • AL
    andrew liang
    Sep 20, 2025
    5.0
    Not the best but it will do! I like coming here, respect.
  • SO
    Stephanie O'Connell
    Aug 15, 2025
    5.0
    Lachon saved my day!! A bunch of warning lights came on in my car. I knew to start with the battery. She got me hooked up right away and ran a systems check to make sure. Thank you so much for making it an easy fix 🥰

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*