Advance Auto Parts

3.9
363 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2101 W Patapsco Ave in Baltimore offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2101 W Patapsco Ave, Baltimore, MD
21230, United States

Hours

Reviews

3.9
362 reviews
5 stars
174
4 stars
77
3 stars
49
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report poor service and unprofessional behavior.

Product Availability

Customers appreciate the extensive stock and availability of parts, but there are complaints about inaccurate inventory and wrong parts being sold.

Store Conditions

Several reviews mention the store being cold and poorly maintained, with issues like lack of heat and cleanliness.

Staff Knowledge

While some staff members are noted for their knowledge and helpfulness, others are criticized for being unhelpful or lacking expertise.

Wait Times

Customers frequently report long wait times both in-store and on the phone, indicating a need for better staffing.
  • BH
    Brian Hawkins
    Oct 9, 2025
    5.0
    Really appreciate the extensive stock at this location. Very easy to order parts online & the delivery drivers are friendly. Store staff has always shown excellent parts knowledge & customer service
  • KK
    Kevin
    Sep 14, 2025
    2.0
    I have to say, the customer service was poor and unprofessional. The parts were available as needed so that is a benefit
  • HA
    Hernan Armas
    Jul 8, 2025
    5.0
    Good
  • KF
    keshawna fisher
    Jun 20, 2025
    5.0
    The rep was kind and courteous. They installed my battery which was a plus
  • AT
    Andre Taylor
    Nov 25, 2018
    5.0
    I know the prices are a little high I went to Walmart first they didn't have customer service they didn't have the part it's called advanced auto parts for a reason the man was friendly the part wasn't on the Shelf he went and got the part I realize you get what you pay for if I'm going to be the Walmart associate it should only be $5 but if I'm going to get service a couple dollars more won't hurt great service look at it like the tip at a good meal

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*