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Advance Auto Parts

3.9
(250 reviews)

Business Details

5634 Baltimore National Pike, Baltimore, MD
21228, United States
(410) 455-5333

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5634 Baltimore National Pike in Baltimore offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5634 Baltimore National Pike, Baltimore, MD
21228, United States

Hours

Reviews

3.9
250 reviews
5 stars
129
4 stars
52
3 stars
23
2 stars
8
1 star
38
  • AW
    Anna Washington
    Feb 12, 2026
    5.0
    Very polite and professional
  • JS
    JANA SMITH
    Dec 23, 2025
    4.0
    Who knew they had a wiper warranty program? The representative was very helpful, took the anxiety away by actually replacing the wiper for me.
  • JM
    Jessica Myers
    Dec 18, 2025
    5.0
    Thank you so much, Shawn and the young lady working alongside of you today. My wiper flew off while traveling. They were so attentive providing me with pricing and quick service, right at closing. After he punched out, he even put my wipers on! What a true blessing. Great customer service!
  • AA
    Ang
    Nov 12, 2025
    1.0
    The worst customer service ever. The guy hung up on me 2 times. I was asking a question and he hung up. I called back he put me on hold. No one was in there because I was outside and I saw no one was in there. I am definitely reaching out to corporate office about this guy. Very very rude
  • AR
    Aaliyah Reed
    Nov 10, 2025
    1.0
    I visited your store in need of a replacement battery component. The store manager was initially kind and attentive. He came outside, asked me to pop my hood, and attempted to assist me. After inspecting what I needed, he gently laid my hood and proceeded to look for the correct part. He was unable to locate it and recommended that I visit AutoZone, which is located approximately 0.5 miles away. During my drive to AutoZone, my hood unexpectedly flew open in the middle of traffic. This was an extremely frightening and dangerous experience that nearly caused an accident. When I returned to the store to explain what happened, the manager denied any responsibility and insisted that he had properly closed my hood, placing the blame entirely on me. Since then, I have contacted customer service, who informed me that the district manager would reach out. That contact never occurred, and I have now reached out to the president of the company due to the seriousness of the situation. As a result of the hood not being secured, my vehicle sustained damage. The recent heavy rain has now caused electrical issues, leaving my car inoperable. This has directly impacted my ability to get to work and transport my children to school. I am requesting immediate attention to this matter, as the negligence displayed has created significant safety hazards, financial burdens, and disruptions to my daily life.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

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Certified March 08, 2026Yext Knowledge Graph
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