Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 218 N Point Blvd in Baltimore offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
259 reviews
5 stars
138
4 stars
40
3 stars
30
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised individual employees for their helpfulness.
Product Issues
Several customers experienced problems with incorrect or defective products, leading to frustration over returns and exchanges.
Staff Knowledge
Many reviews highlight a lack of product knowledge among staff, resulting in incorrect part recommendations and poor customer assistance.
Store Environment
The store is described as clean and organized, but the overall customer experience is marred by slow service and unprofessional behavior from some employees.
Mixed Experiences
While some customers had positive experiences and appreciated the service, the overall sentiment leans towards dissatisfaction, with many stating they would not return.
- ASalexis shawNov 12, 20255.0I came in this morning for a battery replacement and Christian helped me he’s very professional and friendly. It was quick and easy.
- MBM. B.Aug 10, 20251.0Went to trade a battery in & to purchase a new one. We had an extra battery at the house to turn in for the $10 gift card they claim on their website they give back for every battery brought in with no limits. Needless to say, when I called him out on it, he couldn't give a reason why he refused this service. His exact response was for us to go to AutoZone to do it. I worked for Advance, and never refused my customers this service the company offers, let alone send them to a competitor. So, i just called my old District Manager, he was pretty appalled i was denied this service as well. He told me to write this review and see what kind of excuse they would reply with, probably the *insert name here* standard automated response, or if at all. Please tell me why this location does not follow corporate policy? After reading the reviews on this specific location, they dont look great at all. Edit (same day): after being sold a wrong battery, we went back to the store for a return. The man with the salt & pepper beard looked at my boyfriend and said yes, return it. He walked out and wasn't seen during rest of interaction. When the return was being processed, my boyfriend asked why there was a 50 cent difference. He couldn't answer the question & was then suddenly told he couldn't do a return on a battery because of their electronic policy. When asked his name, and since he was out of uniform without a name tag, he said "Christian". This is the BIGGEST lie I ever heard, again ... I worked for Advanced Auto and knew these employees were the worst of the worst I have EVER seen. I took my boyfriend to another Advance Auto on Merritt Blvd & and told the manager on duty what was going on with the other store. I did introduce myself, told him what store i had worked at, who my regional, district, and general manager was at my time of employment with this company. He verified we could bring in excess batteries for a 10 dollar in store credit. He also did an exchange and even though our core battery was at the other store, he honored everything and we paid the difference in the price of the new battery. Ironically the guys name at the Merritt Blvd store was Christian too. Please retrain these employees at the North Point Blvd location or have better supervision. We are done with this store forever, and will be taking our business to the Merritt Blvd location. Thank you for wasting 3 hours of our day. This will be escalated to corporate. No customer should have to deal with poor service, let alone denied a return for a wrong part that was given to them.
- PPPleaed PPPJun 11, 20251.0Came to this location on 6/11/25 , manager was going over a schedule with staff front desk. No one never acknowledged me, stood there for a few minutes and then the employee eventually said how can I help you. No good morning, no eye contact.. Very cold staff here, not customer friendly . I'm just over these places that need more customer service training.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts at 218 N Point Blvd offer?
Advance Auto Parts offers automotive aftermarket products such as car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free installation services?
Yes, Advance Auto Parts offers free battery and windshield wiper installations with purchase at most locations, including 218 N Point Blvd in Baltimore. Exclusions may apply.
Can Advance Auto Parts test and recycle car batteries?
Yes, they provide free battery testing and recycle used batteries for free regardless of purchase. Battery testing and installation services are available at most locations.
What are the store hours for Advance Auto Parts at 218 N Point Blvd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at the Baltimore location.
Is Advance Auto Parts accessible for individuals with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
Are there any nearby places to visit after shopping at Advance Auto Parts?
Yes, you can visit nearby spots like Niko's Pizza for Italian food, Colgate Recreation Area for outdoor activities, or Vince's Crab Shack for seafood dining.
Where can I find gas stations near Advance Auto Parts at 218 N Point Blvd?
Nearby gas stations include Shell and 7-Eleven, convenient for refueling before or after your visit.
Are there any nearby automotive-related services around Advance Auto Parts?
Yes, besides Advance Auto Parts, nearby automotive services include FleetPride for tire repair, Advance Truck and Trailer Services for truck repair, and U-Haul Moving & Storage for truck rentals.