Jiffy Lube

4.3
334 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ARNOLD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
950 Ritchie Hwy., Arnold, MD
21012, United States

Hours

Reviews

4.3
334 reviews
5 stars
252
4 stars
25
3 stars
11
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

Numerous reviews noted the quick service, with many customers being in and out in under 30 minutes.

Trust Issues

Several customers expressed concerns about trustworthiness, citing issues with oil leaks and improper service.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions, including feeling rushed or unappreciated.

Management Response

The owner has been proactive in addressing complaints, with some customers noting improvements in service quality after issues were raised.
  • GM
    Garth Munroe
    Oct 30, 2025
    1.0
    Second time i have left that place without getting my vehicle serviced. I will never go back there again, worst customer service I think I have ever encountered in my life.
  • ES
    Edgar S
    Oct 7, 2025
    1.0
    I wanted to leave zero stars it says they close at 6pm it’s 515 on a Tuesday and some guy came out and said all they oil pans are full and that they can’t change my oil never coming here again I go around college park they attend me even ifs it’s 10 min till close unprofessional
  • ES
    Evellyn Singleton
    Sep 10, 2025
    5.0
    Very Quick, Kind and Educated Team here! Kelly was amazing and made sure I got every discount I was qualified for applied! Thank you!
  • AD
    Art Ditzel
    Aug 28, 2025
    2.0
    Stopped in at 5:27 and they said they were closed, door said 6 and when I called at 5:12 they said 6.
  • JO
    Justin Ossola
    Aug 2, 2025
    5.0
    I’ve been taking all of my family’s vehicles to the Jiffy Lube in Arnold for the past 10 years, and it’s hands-down the only place I trust. The team is always professional, clean, and efficient—and they consistently offer honest, thoughtful advice without trying to upsell. Over the years, I’ve gotten to know the manager and his family—his wife and son work there too—and that sense of family really shows in how they treat their customers. Just today, one of my young sons skinned his knee on the pavement out back, and without hesitation, they brought him a Band-Aid and a $1 bill to help him feel better. Where else can you get that kind of care during an oil change? This shop goes above and beyond, every single time. Highly recommend.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service