Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2019 West St in Annapolis offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
333 reviews
5 stars
170
4 stars
78
3 stars
38
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for rudeness and lack of assistance.
Product Availability
Customers appreciate the store's stock and ability to find parts, but there are complaints about incorrect items being sold and issues with returns.
Store Operations
Frequent issues with store hours and staffing levels lead to customer frustration, particularly when the store is closed earlier than advertised.
Cleanliness and Organization
The store is described as somewhat disorganized and not the cleanest, but some customers note improvements in organization during their visits.
Overall Experience
While many customers report positive experiences and express a willingness to return, there are significant concerns regarding service consistency and management responsiveness.
- JHJonathan HigginsOct 12, 20251.0This place always has an issue whether it’s they can’t open because they don’t have enough staff or their system is down. It’s always something. Out of the five times I have stopped at the store I’ve been able to once go in and buy what I need. Absolutely ridiculous.
- KKKyleSep 30, 20253.0Quick and easy but no returns if you open the product 🤨. Amazon has 30 day returns 🤔
- HSHarley ShafferAug 2, 20251.0Bought a steering wheel cover and asked if they could help put it on they said they aren’t allowed to go outside and “work on cars”. Since when did y’all stop doing the wiper blades or changing batteries or easy headlights? It’s not like they were low on staff either I saw MULTIPLE workers there. I understand it’s not mandatory for them to help but at the same time how do you expect customers to continue to come back if that’s how you treat them.
- LKLauren KesslakJul 5, 20251.0Walked in and the clerks were having a disgusting and loud homophobic conversation full of curse words. Wouldn't come here if you're gay, someone you love is gay, or are apparently wearing a sweater because that's gay too. Or have kids that you don't want to learn the F word yet. I've never been so disgusted in my life. What on earth is wrong with you? You've lost a lifelong customer for life at this location.
- HTHeather ThompsonJun 18, 20255.0On vacation and our car broke down. Very nice and helpful
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What type of products does Advance Auto Parts in Annapolis offer?
Advance Auto Parts offers new automotive parts and accessories such as batteries, oil filters, brakes, wipers, and more for all makes and models.
Does Advance Auto Parts provide installation services for car batteries?
Yes, the store offers free car battery installation with purchase. Battery testing and recycling are also free services available.
Can I recycle used motor oil and batteries at this location?
Yes, Advance Auto Parts will recycle used motor oil and batteries for free, with some exclusions.
What are the store hours for Advance Auto Parts at 2019 West St, Annapolis?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there free parking available at the Advance Auto Parts store?
Yes, free parking is available for customers at this location.
Are there any nearby restaurants where I can eat before or after visiting Advance Auto Parts?
Yes, nearby dining options include Asian Buffet, Bagels And..., Rixie's Carry Out, and Papa John's Pizza, offering a variety of cuisines for your convenience.
How can I use nearby transit or services after visiting Advance Auto Parts?
After your visit, you can access services like UPS Access Point for shipping needs or Western Union for money transfer services nearby.
Are there any nearby shops or entertainment spots near Advance Auto Parts in Annapolis?
Yes, you can visit nearby places such as Third Eye Games (toy store), Garrett Park Guitars (music store), and Third Eye Comics (hobby shop) for entertainment and shopping.