Need a rental car in Winnipeg, MB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Birchwood Kia West location today.
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Vehicle Condition
While most customers received clean and well-maintained vehicles, there were notable complaints about receiving cars that were not properly prepared, including issues with cleanliness and maintenance.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced significant delays and issues with reservations.
Communication Issues
Several reviews highlighted poor communication, including unresponsive staff and issues with billing and deposits, leading to frustration among customers.
DM
D K McIvor
Feb 26, 2026
1.0
I wouldn’t leave a star if I could. I have called a couple dozen times to speak with someone there and there’s never an answer. They picked I once and hung up without saying a word. I’ll never rent from there.
KH
Khaled Hossain
Feb 16, 2026
1.0
Very disappointed with how this branch handled a simple billing issue. I was charged for Collision damage after clearly declining coverage. I called three separate times in September 2025 and was told each time that someone would call me back — no one ever did. It is now February 2026 with no resolution.
I would appreciate a proper response from management explaining why this has not been corrected.
AR
Alan Richards
Feb 15, 2026
5.0
Great customer service from everyone at this location. If you have an issue they will make it right. Plus I find it hard for any other rental car company to beat Enterprise prices in general. This is my go to location for my rental needs now.
AN
Amber Neufeld
Feb 9, 2026
5.0
Exceptional experience getting a rental with Abdul. He was so friendly and helpful. Would 100% recommend Abdul to friends and family. The process with Enterprise was great but it really was the above and beyond customer service from Abdul that made me come here to give 5 stars. Definitely someone to keep around.
Update, had to extend my rental agreement as the shop has my car for a bit longer. Abdul again was incredibly helpful and saved me a trip. Honestly first thing that came to mind was, I gotta be more like Abdul at my work, we all do :)
AN
A N
Jan 20, 2026
5.0
I had an excellent experience with Enterprise, and it was because of Omar’s outstanding customer service. I came in after having a terrible experience at Honda West, and Omar was incredibly kind, patient, and understanding. He took the time to listen to me vent about my ordeal at Honda and made the rental process smooth and stress-free. He treated me with genuine care and empathy. It’s rare to encounter someone who can completely turn your day around just by being human and compassionate. Omar went above and beyond, and because of him, I’ll absolutely continue choosing Enterprise and recommending this location to others.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer in Winnipeg?
Enterprise Rent-A-Car in Winnipeg offers a wide range of vehicles including cars, vans, and luxury cars to suit different needs.
Where is Enterprise Rent-A-Car located in Winnipeg?
Enterprise Rent-A-Car is located at 3965 Portage Avenue West, Winnipeg, MB, R3K 2H7.
What are the operating hours of Enterprise Rent-A-Car?
The business is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and on November 11, 2025.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up service as part of their rental options.
How can I reserve a rental car at Enterprise Rent-A-Car Winnipeg?
You can reserve a rental car by visiting their website or contacting them at +1 204-831-4244.
What is the benefit of Enterprise Rent-A-Car's location near Birchwood Kia West?
Being located at Birchwood Kia West makes it convenient to rent a car if your vehicle is at the dealership for service or repair, allowing easy access to rental options.
Are there other car rental agencies near Enterprise Rent-A-Car in Winnipeg?
Yes, Alamo is a nearby car rental agency, providing additional rental options in the area.
What automotive services and dealerships are close to Enterprise Rent-A-Car?
Nearby automotive services include Birchwood Automotive Group, Honda Parts & Service, and Birchwood BMW, offering vehicle repair, parts, and dealership services.
Are there financial and insurance services near Enterprise Rent-A-Car that customers can access?
Yes, nearby financial and insurance services include Birchwood Credit and Gallagher Insurance, Risk Management & Consulting, which can assist with loans and insurance needs.
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