Boyd Autobody & Glass

Reviews

• GG

  Gabrielle

  Feb 9, 2026
  1.0
  I was told it would take 3-4 days to repair my car. I told them I would pick it up in a week just in case there are extra issues that come up (even though they had already completed a 2-hour assessment previously and had already ordered in the parts needed). I call the morning I am due to pick it up and they tell me that it's not ready, they need extra parts that they JUST ordered. They let me know my car isn't ready right before I am supposed to pick it up. No warning, no heads up that I won't have a car and need to make alternative arrangements to be able to drive my kids to their activities tonight. Would they have informed me if I hadn't called to check? I would have showed up there to pick up my car if I hadn't called. Then I get a call from a different Boyd location, saying they have my car and are waiting for an ETA on my parts. Boyd Dudley moved my car without informing me. Why did I have a booked appointment at the Dudley location if they weren't able to service it? The Mooray location, where my car is now, has known for 5 days that my car needed extra parts and no one informed me. I had a bad experience with Boyd on Nairn a while back, I am never taking my car to any Boyd location again. It's obviously part of the company culture to take their clients' time for granted.
• JR

  Juan Otálora Rodríguez

  Feb 5, 2026
  5.0
  I would recommend for any type of service! Great customer service from ALL staff, very detailed and responsible with all the work they do. Answered all my questions, concerns and were able to deal with all the issues my car had. It was my very first time having my car fixed and they explained everything very well!!
• JM

  jackson mcelmoyle

  Feb 4, 2026
  5.0
  Had a large amount of damage done to my vehicle. Dropped off my car and was able to get it back in a short amount of time considering how much damage was done. Very happy with the quality of the repair and customer service.
• JD

  jodi dusik

  Jan 22, 2026
  5.0
  Excellent customer service. Vehicle ready when promised
• JA

  jashandeep aulakh

  Jan 9, 2026
  5.0
  Amazing service at Boyd Car Repair! The staff was professional, honest, and very helpful. They explained everything clearly and completed the repair on time. The quality of work was excellent, and my car looks great. The whole process was smooth and stress-free. Highly recommend Boyd to anyone looking for reliable and high-quality car repair service.

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