Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Worcester.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
234 reviews
5 stars
180
4 stars
24
3 stars1
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their helpfulness and attentiveness.
Speed of Service
Many reviews noted the quick and efficient service, with customers appreciating the fast turnaround for oil changes and other services.
Professionalism
The team was frequently described as professional and honest, with several customers mentioning their integrity and thoroughness in service.
Mixed Experiences
While most feedback was positive, some customers reported issues with service quality, including mistakes and dissatisfaction with upselling practices.
- WMWinter Murray5 days ago5.0Appreciate Jeremy and Aiden’s efficiency and attention to detail!
- AAAKB5 days ago1.0I brought my vehicle to the Valvoline location at 646 Chandler Street, Worcester, Massachusetts 01602 for an oil change. Prior to arriving, my vehicle was operable and drivable. I waited in line for close to one hour with no smoke & no mechanical issues. I pulled into the service bay without issue. It was also confirmed that when I arrived at Valvoline there was oil in the engine as they were required to drain it on arrival. After the oil change was completed, I paid for the service and exited the facility, turning right onto Chandler Street and then right onto Mill Street. After driving approximately 1 to 1.5 miles, I observed a large cloud of white smoke coming from my vehicle. I immediately returned to the Valvoline location. While pulling back into the lot, the vehicle began sputtering. A Valvoline employee identified as Jeremy instructed me to shut the vehicle off. Once the engine was shut off, the vehicle never started again. Jeremy removed the engine dipstick and confirmed that there was no oil in the engine. Jeremy then stated that the vehicle “must have a leak somewhere.” However, there was no oil trail, no visible leaking oil in the service bay, and no oil observed on the roadway behind my vehicle. I was advised by Valvoline staff to tow the vehicle and find my own transportation home. My mechanic inspected the vehicle on the morning of Monday, January 5, 2026, and confirmed that the engine had suffered catastrophic internal failure due to oil starvation and that a full engine replacement is required. The estimated cost of replacement is between $2,500 and $3,000.
- JMJimmy McGowan6 days ago5.0These guys are absolute rockstars!!! Got taken care of by Brian and Jeremy today Super knowledgeable, professional, and friendly., only leaving five stars because there is no six star option. I will continue to be a loyal customer as I have been. These guys should be training all the other guys for professionalism and their wealth of knowledge regarding all provided services.
- JMJovani Miguel6 days ago1.0DO NOT I REPEAT DO NOT GET YOUR OIL CHANGE FROM HERE!!!!!!!! tatnuck square 646 Chandler street Worcester Valvoline Instant Oil Change My sister just went to get her oil change, drove off her car started smoking & putting & her oil light popped up she turned around right away literally 2 min down the street drove back to valvoline & her car shut off and won’t start… Valvoline checked the dipstick and told her, her car had an oil leak when she originally Pulled in and she had 0 oil …. Mind you they didn’t tell her this before hand… They checked her dipstick AFTER they just filled her minutes before and told her she has 0 oil HOW IS THAT POSSIBLE WHEN YALL JUST CHANGED IT? TOLD HER ITS NOT THEIR FAULT & she needs to call a tow truck REFUSED TO give her cooperates number, no refund. No apology no nothing!! They refuse to take accountability!!! DO NOT BRING YOUR CAR HERE FOR AN OIL CHANGE!! DO NOT LET YOUR FRIENDS & FAMILY GO HERE! Oh yeah the techs name is JEREMY!!
- LDluis dejesusJan 5, 20261.0No worth it they are not reliable & will have ur car broken literally do not I mean do not I repeat do NOT bring ur CAR here unless u want ur vehicle damaged
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Worcester provide?
Valvoline Instant Oil Change offers quick, easy preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and various other maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Worcester?
It is located at 646 Chandler Street, Worcester, MA 01602, US.
What are the operating hours of Valvoline Instant Oil Change?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for services.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change closed on any holidays?
Yes, the business is closed on November 27, 2025, and December 25, 2025.
What nearby places can I visit before or after my visit to Valvoline Instant Oil Change?
Nearby you can find Tatnuck Laundromat and Dry Cleaning for laundry needs, Lina's Nails and L & R Hair Design for beauty services, and several dining options such as Dunkin', Pepe's Taqueria, and Worcester Sweets Cafe.
Are there convenient dining options near Valvoline Instant Oil Change in Worcester?
Yes, nearby dining options include Pepe's Taqueria (Mexican and American food), Dunkin' for coffee and donuts, Scruffy Murphy's Worcester (American restaurant and bar), SUBWAY for sandwiches, and Friendly's for American cuisine.
Can I access public transit or services near Valvoline Instant Oil Change?
While specific transit stations are not listed, nearby services like the Bank of America and Forward Financial Services may help with financial needs during your visit.
How long has Valvoline Instant Oil Change been serving customers in Worcester?
Valvoline Instant Oil Change in Worcester has been serving customers since it opened on September 24, 2014, with nearly 40 years of experience as a brand.