Tire Warehouse

4.2
747 reviews

About

Tire Shop
Visit Tire Warehouse for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Warehouse
195 Grove St, Worcester, MA
01605, United States

Hours

Reviews

4.2
747 reviews
5 stars
528
4 stars
67
3 stars
25
2 stars
15
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Service Quality

Many customers appreciated the quick and efficient service, but there were numerous complaints about incorrect services performed and lack of professionalism.

Pricing Issues

Several reviews highlighted concerns about pricing, with customers feeling overcharged or misled about costs, particularly regarding tire repairs and replacements.

Appointment Management

Multiple customers experienced issues with appointment scheduling, including last-minute cancellations and long wait times despite having scheduled appointments.

Technical Competence

There are significant concerns regarding the technical skills of some staff, with reports of improper tire installations and damage to vehicles during service.
  • CH
    Charles Humphrey
    5 days ago
    5.0
    I hit a pothole on Saturday night that ruined my tire. I checked what tire stores were open on Sunday and the Warehouse was the only local one. I got a 900am appointment and was on my way by 1000am
  • TG
    Thomas Gallagher
    Nov 7, 2025
    5.0
    Came in with an emergency during a funeral and these guys got me in and out in a hurry. Much appreciated would certainly recommend!
  • JH
    Joanne Heimerdinger
    Oct 27, 2025
    5.0
    Very accommodating!!! I hit something on my way to work tire started to lose air and I was right by The tire Warehouse I drove it in put my key through the dropbox at 5:45 in the morning spoke with them at 7:30 and they took care of my car the next day had to get a special tire for my vehicle...very pleasant experience..
  • GB
    Gabriel Brito
    Oct 18, 2025
    1.0
    Very disappointed with my experience. I paid for an internal tire patch, but instead, J. Rodriguez and N. Martinez just did a plug and sent me on my way. When I came back to complain, they said it wasn’t shady — that the guy was just trying to help me get out of there quickly. But that’s exactly what makes it shady: I paid for one service and got something completely different without being told. A plug is a quick, cheap fix, not what I requested or paid for. I expected honesty and professionalism, and this felt like neither. I won’t be coming back.
  • DM
    Darryl Marando
    Oct 15, 2025
    1.0
    The first time back after many years, service was extremely slow and Jake as well as the other lead person were very rude and strong voiced in there approach. I made an appointment and at that time explained I had other business that day. I arrived 10 minutes prior to appointment was acknowledged by Jake then waited 28 minutes before service started. When I asked him what was up he blatantly told me I wasn't the only person in the shop and he would just rather put my old tires back on and watch me leave. Also another gentleman there wanted to leave but they refused to give him his keys and told him to quiet down til they were done. I will never go back again and have decided to post my experience for others to know what to expect. On top of all that the left front tire wasn't balanced properly, I had to go else where to get in done right.I was charged for items I specifically said no to, but paid anyhow because I didn't feel safe or comfortable to discuss it with Jake. Sometimes people need something ASAP and they just stop speaking , but I regret not putting him in his place and getting what I asked for and Needed. How you manage to stay in business with punk attitudes running your business is beside me. Hope you have a wonderfully antagonistic day, seems to be your mantra.

Frequently Asked Questions About Tire Warehouse

What services does Tire Warehouse offer?

Tire Warehouse provides comprehensive automotive care, including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear and Cooper.

What are the Tire Warehouse's operating hours?

Tire Warehouse is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.