Safelite AutoGlass

4.2
176 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Worcester area, turn to Safelite AutoGlass. Those in Worcester and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 229 Park Avenue, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
229 Park Avenue, Worcester, MA
01609, United States

Hours

Reviews

4.2
176 reviews
5 stars
131
4 stars
9
3 stars
5
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the prompt, professional, and friendly service they received, highlighting the efficiency of the technicians.

Communication

Several reviews noted excellent communication throughout the service process, including timely updates and responsiveness from staff.

Customer Support Issues

A significant number of customers reported difficulties with customer support, including unresponsive communication and issues with appointment scheduling.

Installation Problems

Some customers experienced issues with the quality of the windshield installation, including incorrect parts and damage to their vehicles.

Mixed Experiences

While many reviews were positive, there were also numerous complaints about poor service and unprofessional behavior from staff.
  • CA
    Catie Abu
    3 days ago
    5.0
    Wayne did a great job with my windshield replacement. When I arrived I was given a warm greeting and told about the process. It took about an hour and a half and I was in and out. Wayne answered all my questions as well.
  • MK
    Mike Kean
    6 days ago
    5.0
    Great shop and people
  • SH
    Sandra Hernández
    Oct 29, 2025
    5.0
    Second time I ask for their service, and every experience has been excellent.
  • KK
    Kaley
    Oct 5, 2025
    5.0
    Experience was wonderful. Booked a last minute appointment and had no troubles at all. Service was quick and price was decent for how fast I was able to get the windshield replaced.
  • JL
    Joseph Lechert
    Sep 30, 2025
    1.0
    I had them replace a windshield on a car I just bought. They broke the side molding on my car right in half. They said they would fix it but have ghosted me ever since then. They no call no showed me on an appointment and caused more damage than the windshield is worth, not they’re admitting fault but are refusing to take responsibility. These guys are scam artists.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Worcester offer?

Safelite AutoGlass provides auto glass repair and replacement, including power window regulator repairs, windshield, window, and back glass replacement, as well as advanced safety system recalibration.

Does Safelite AutoGlass offer mobile service?

Yes, Safelite AutoGlass offers both in-shop and mobile services for auto glass repair and replacement in the Worcester area.