Safelite AutoGlass

4.2
182 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Worcester area, turn to Safelite AutoGlass. Those in Worcester and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 229 Park Avenue, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
229 Park Avenue, Worcester, MA
01609, United States

Hours

Reviews

4.2
182 reviews
5 stars
136
4 stars
9
3 stars
5
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the prompt, professional, and friendly service provided by the technicians, particularly highlighting Wayne's performance.

Communication Issues

Several reviews mentioned difficulties in reaching customer service by phone and issues with appointment scheduling, including last-minute cancellations.

Installation Problems

There were multiple reports of improper installations leading to further damage, including incorrect windshields being installed and issues with vehicle interiors.

Customer Experience

While many customers had positive experiences, there were significant complaints about rude staff and unprofessional behavior, impacting overall satisfaction.
  • IM
    Isaí M
    2 days ago
    5.0
    Excellent service. My windshield was replaced in less than an hour. I arrived early for my appointment and they took care of me right away. 100% recommended.
  • EB
    Eileen Bodley
    5 days ago
    5.0
    Fantastic experience!
  • ES
    Evan Schneider
    Dec 18, 2025
    5.0
    Flawless experience getting my windshield replaced. No complaints. Was taken care of, concerns were answered and they even were able to save my inspection sticker, my oil change sticker and my dash cam's heat shield from the old windshield so I didn't have to get new ones.
  • WP
    Wesley Posey
    Dec 13, 2025
    5.0
    Had my Tesla Model S windshield replaced. Wayne did a great job and was willing to work with me on my needs.
  • CA
    Catie Abu
    Nov 20, 2025
    5.0
    Wayne did a great job with my windshield replacement. When I arrived I was given a warm greeting and told about the process. It took about an hour and a half and I was in and out. Wayne answered all my questions as well.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Worcester offer?

Safelite AutoGlass provides auto glass repair and replacement, including power window regulator repairs, windshield, window, and back glass replacement, as well as advanced safety system recalibration.

Does Safelite AutoGlass offer mobile service?

Yes, Safelite AutoGlass offers both in-shop and mobile services for auto glass repair and replacement in the Worcester area.