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Safelite AutoGlass

4.0
(502 reviews)

Business Details

515 Southbridge St, Worcester, MA
01610, United States
(888) 843-2798
https://www.safelite.com/stores/Worcester-Southbridge

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Worcester area, turn to Safelite AutoGlass . Those in central Worcester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 515 Southbridge St, Safelite AutoGlass Worcester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
515 Southbridge St, Worcester, MA
01610, United States

Hours

Reviews

4.0
502 reviews
5 stars
339
4 stars
34
3 stars
16
2 stars
16
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from technicians, highlighting effective communication and timely updates.

Efficiency

Numerous reviews noted quick service, with many customers reporting that their windshield replacements were completed in under two hours.

Quality of Work

While many customers were satisfied with the quality of the windshield installation, some reported issues with improper installation and damage to their vehicles.

Communication Issues

Several customers experienced problems with scheduling and communication, including missed appointments and lack of follow-up from the company.

Mixed Experiences

Overall, customer experiences varied significantly, with some expressing high satisfaction while others reported serious issues and dissatisfaction.
  • KS
    Kat Ste
    Feb 22, 2026
    5.0
    Scheduled the visit online and they came to the house to fix my windshield. The tech who came out was absolutely amazing. He was friendly, knowledgeable, and the repair went super quick. Hope all future car repair experiences are like this.
  • RS
    rosanne somersall
    Feb 18, 2026
    1.0
    To begin with the manger at this location is horrible! Very ignorant women. Belinenda refused to admit to her facility’s wrongs and kept switching up her story. She threatened to refuse service when I wanted to speak to corporate because she wasn’t trying to come to a compromise for damages THEY caused that weren’t already there. Then on top of all this I wait 2 and a half hours for them to just call me and tell me they can’t replace the windshield because the one they ordered was broken, who does that? Why aren’t we checking to make sure everything is all set and ready to go before having a paying customer waste their time coming and leaving their car for no reason? In all this manger was the worst one I’ve come by so far, everything she said was horrible or lies, this place needs new management or it won’t be up and running for long.
  • KN
    Kate Newville
    Feb 17, 2026
    1.0
    Horrible service, I would never choose to work with them again. I had to wait 5 days for an appointment and they did not notify me of their arrival, I only received a text message stating they could not complete the work which is ridiculous given this is a standard windshield replacement. I've tried to contact the office multiple times to discuss with no response.
  • PB
    Paula Bushey
    Feb 14, 2026
    5.0
    Wonderful experience. Easy to schedule. Showed up when they said they would snd the technician was knowledgeable and polite
  • IK
    Isabella Keyes
    Feb 3, 2026
    1.0
    Horrible. Waste of time. Booked an appointment a week in advance to get my windshield replaced, dropped my car off and 3 hours later I get a text they don’t have my part…. That is something I should be notified of BEFORE I waste my time driving over here to drop my vehicle off. Extremely disappointed. Do not come here.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 515 Southbridge St, Worcester, MA 01610, US.

What are the operating hours of Safelite AutoGlass in Worcester?

The store is open Monday to Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.

Brand Certified Facts from Safelite AutoGlass

Safelite AutoGlass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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