Safelite AutoGlass

4.0
457 reviews
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Business Details

515 Southbridge St, Worcester, MA
01610, United States
(888) 843-2798
https://www.safelite.com/stores/Worcester-Southbridge
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About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Worcester area, turn to Safelite AutoGlass . Those in central Worcester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 515 Southbridge St, Safelite AutoGlass Worcester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
515 Southbridge St, Worcester, MA
01610, United States

Hours

Reviews

4.0
457 reviews
5 stars
304
4 stars
33
3 stars
16
2 stars
13
1 star
91

What are people saying?

AI-generated from recent customer reviews

Technician Performance

Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their ability to complete jobs quickly and effectively.

Customer Service

There were mixed reviews regarding customer service, with some customers expressing satisfaction with communication and scheduling, while others reported poor experiences with appointment management and follow-up.

Service Quality

While many reviews noted high-quality work and satisfaction with the windshield installations, several customers reported issues such as damage to their vehicles and incomplete clean-up after service.

Appointment Issues

Numerous customers experienced significant delays and miscommunication regarding appointment times, leading to frustration and inconvenience.

Overall Satisfaction

Overall, while many customers were satisfied with the service and would recommend Safelite, a notable number expressed dissatisfaction due to service failures and poor customer support.
  • JT
    JAMES TROY
    Nov 10, 2025
    5.0
    I've had 2 windshields replaced by safelite over a couple years and both times I had no issues and very professional,and will look forward to deal with them again when need be
  • LB
    Laurie Bent
    Nov 9, 2025
    5.0
    Outstanding service from first contact to the technician who replaced my windows.
  • HR
    Heather R
    Nov 7, 2025
    5.0
    Nick was wonderful. He was nice and helpful and called and let me know when he would be there that day.
  • ML
    Mary Lou Lordan
    Nov 1, 2025
    5.0
    Jorge was professional, knowledgeable, efficient and friendly. He completed the front window replacement on my car in a timely manner. I highly recommend Safelite!
  • JB
    Justin Bundtzen
    Oct 28, 2025
    5.0
    The technician that came out was super polite and did his job very well. I would recommend Safelite to anyone because the guy was very professional and got it done quickly. He walked me through everything he was gonna take care of and it was very convenient. 5 stars to that technician
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Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 515 Southbridge St, Worcester, MA 01610, US.

What are the operating hours of Safelite AutoGlass in Worcester?

The store is open Monday to Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.