Monro Auto Service and Tire Centers

4.1
287 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
420 Belmont Street, Worcester, MA
01604, United States

Hours

Reviews

4.1
287 reviews
5 stars
203
4 stars
20
3 stars
10
2 stars
12
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning managers like David and Jose for their exceptional service.

Efficiency

Several reviews highlighted quick service and efficient repairs, with many customers appreciating the fast turnaround times.

Honesty

Some customers reported positive experiences regarding honest assessments and transparency about necessary repairs, although there were also complaints about dishonesty.

Quality of Work

Feedback was mixed regarding the quality of repairs, with some customers experiencing issues after service, such as improper tire balancing and unresolved mechanical problems.

Communication Issues

Multiple reviews mentioned poor communication, including delays in service updates and misunderstandings about appointments and pricing.
  • MR
    Muhammad Rafiq
    Nov 15, 2025
    5.0
    I was there for Tire the BEST FAST Great Price
  • HH
    Haytham Hisham
    Nov 15, 2025
    1.0
    Called at 1:20 pm to book an appointment for wheel assignment, was told to come in at 2:30, and when i came in at 2:30 I was told that there are three people ahead of me and that they wouldn't start on my car for a while. They couldn't even tell me when they would start.
  • LB
    Loretta Bloom
    Nov 13, 2025
    2.0
    Oil change, no other service offered
  • ZN
    Zoe Nepomnayshy
    Oct 9, 2025
    5.0
    They fixed the hole in my tire for free and were extremely pleasant and efficient! I did not have a 20 to tip them- so whoever goes there next leave an extra tip for me!
  • JL
    James L
    Oct 2, 2025
    1.0
    This is not an honest business. I bought 4 tires and had them delivered here for installation. I had to go back because it was done so poorly I threw weights and all 4 tires were not balanced. I then later found out they didn't even change my valvstems. I checked because of the other issue, and there was so much gunk on them from years of build up, it became apparent they didn't bother. I called to ask about it, and he hung up on me. Ultimately I paid for services here and had to have them all redone somewhere else, because they were dishonest, and got angry when I called them out on it. Let me save you the trip.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top tire brands.

What are the operating hours of Monro Auto Service and Tire Centers?

They are open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays.