Customers consistently praised the friendly and professional service provided by the staff, highlighting their helpfulness and communication throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked brand new after service, and that the work exceeded their expectations.
Efficiency
Customers appreciated the quick turnaround times for repairs, with many reporting that their vehicles were completed ahead of schedule.
Trustworthiness
Franchi Brothers was frequently described as a trustworthy and honest business, with several customers mentioning their positive experiences with insurance coordination and fair pricing.
Long-term Relationships
Many customers expressed loyalty to Franchi Brothers, citing years of positive experiences and recommending the shop to friends and family.
JG
John Graham
3 days ago
5.0
Car looks great! Very courteous and friendly staff there. Located across from a car rental helps too!
WR
William Reitzell
4 days ago
5.0
Brought my Volvo in after collision damage to left rear quarter. They were very efficient in ordering the parts and getting the car in without delay. The work was done within the time they stated and the car came out looking like new. They were a pleasure to deal with and I would highly recommend them for any body work.
JT
Jim Tai
Nov 10, 2025
5.0
Car got hit from the back. Drop off the car to the shop, and filed the insurance. Shop took car everything after that, and repaired as expected. No extra cost, all good!
SS
Sharvil shah
Nov 5, 2025
5.0
Transparent process and great auto body shop to fix the issues.
Frequently Asked Questions About Franchi Brothers Auto Body
What services does Franchi Brothers Auto Body provide?
Franchi Brothers Auto Body offers quality collision repair and auto body services in Worcester County for over 85 years.
Where is Franchi Brothers Auto Body located?
It is located at 258 Shrewsbury Street, Worcester, MA 01604, United States.
What are the operating hours of Franchi Brothers Auto Body?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment at Franchi Brothers Auto Body?
You can schedule a service appointment online at https://franchibrothers.com/schedule/ or call them at +1 508-752-0401.
What is the contact phone number for Franchi Brothers Auto Body?
The phone number is +1 508-752-0401.
What categories of auto repair does Franchi Brothers Auto Body specialize in?
They specialize in auto body repair, auto dent removal service, and general auto bodywork mechanic services.
Are there any nearby restaurants where I can dine before or after visiting Franchi Brothers Auto Body?
Yes, nearby dining options include Dell'Ovo's Kitchen (Italian restaurant), Kenichi Bistro (Japanese sushi restaurant), and Mexicali Cantina Grill (Mexican restaurant).
What nearby services can assist me with car rental or towing if needed?
Enterprise Rent-A-Car offers car and truck rentals nearby, and American Towing and Recovery provides towing and emergency roadside services close to Franchi Brothers Auto Body.
Is there a nearby place to grab coffee or desserts near Franchi Brothers Auto Body?
Yes, Meraki is a nearby cafe and coffee shop offering desserts and coffee.
Can I find automotive parts or services near Franchi Brothers Auto Body?
Yes, East Side Napa Auto Care & Tire Center is nearby, providing tire sales and automotive repairs, and Mad Mans Cycles offers motorcycle sales and repairs.