Certified by Franchi Brothers Auto Body • Mar 01, 2026
Reviews
4.9
584 reviews
5 stars
553
4 stars
21
3 stars3
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their excellent communication and support throughout the repair process.
Quality of Work
Many reviews emphasized the high quality of repairs, with vehicles returned looking brand new and customers expressing satisfaction with the craftsmanship.
Efficiency
Numerous customers noted the quick turnaround times for repairs, with many vehicles completed ahead of schedule.
Trustworthiness
Franchi Brothers Auto Body was frequently described as honest and reliable, with several customers mentioning their positive experiences with insurance coordination and fair pricing.
KP
Kristen Phelps
3 days ago
5.0
Can't say enough good things about Franchi Brothers! They recently repaired my car after I was hit by a snowplow in my condo complex; they took care of everything with my insurance and made the entire process super easy. They also work very fast; my car was in for just over a week even with the blizzard that happened Sunday into Monday. My car looks brand new, and they even detailed it inside and out!
The staff here are great; for women needing car repairs, I would highly recommend Franchi Brothers. The guys working here don't treat you like an idiot or talk down to you just because you're female, and they made sure all my questions were answered. Rose in the office/front desk is also fabulous to work with on scheduling and pickup.
Thank you to the entire team for making what could have been a stressful and unpleasant experience into a smooth and easy repair process! I would absolutely take my car here again.
EK
Emily Keohan
Feb 19, 2026
5.0
When I damaged my car (a mistake on my part that resulted in a broken mirror, damage to my wheel well, door, and hood) I was embarrassed and unsure of what repairs were necessary. Everyone at Franchi Brothers Auto Body was exceptionally kind, reassuring, clear, reasonable, and efficient in helping me understand the damage and what needed to be done to fix the car. They even detailed the interior before returning the car, it was a great surprised!! I can't recommend them highly enough!
MF
Mofonfolu Fasan
Feb 5, 2026
5.0
This is my second time bringing my car to the Franchi Brothers to fix it. They are very professional; they take good care of your car, wash it, and clean the inside as well. I really appreciate their service. God bless you, and may the Almighty God continue to bless your business.
TC
T3 christopher
Jan 16, 2026
5.0
I recently had my car repaired at Franchi Auto Body, and I couldn't be happier with the experience! The service was exceptional from start to finish. The friendly staff made the entire process easy and stress-free, answering all my questions with patience. The work was completed with perfection, and my car looks as good as new. I highly recommend Franchi Auto Body to anyone in need of auto repairs—they truly go above and beyond for their customers!
BD
Bob Darmagnac
Dec 30, 2025
5.0
Been here a few times. Very fair and professional. Highly recommend them
Frequently Asked Questions About Franchi Brothers Auto Body
What services does Franchi Brothers Auto Body provide?
Franchi Brothers Auto Body offers quality collision repair and auto body services in Worcester County for over 85 years.
Where is Franchi Brothers Auto Body located?
It is located at 258 Shrewsbury Street, Worcester, MA 01604, United States.
What are the operating hours of Franchi Brothers Auto Body?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment at Franchi Brothers Auto Body?
You can schedule a service appointment online at https://franchibrothers.com/schedule/ or call them at +1 508-752-0401.
What is the contact phone number for Franchi Brothers Auto Body?
The phone number is +1 508-752-0401.
What categories of auto repair does Franchi Brothers Auto Body specialize in?
They specialize in auto body repair, auto dent removal service, and general auto bodywork mechanic services.
Are there any nearby restaurants where I can dine before or after visiting Franchi Brothers Auto Body?
Yes, nearby dining options include Dell'Ovo's Kitchen (Italian restaurant), Kenichi Bistro (Japanese sushi restaurant), and Mexicali Cantina Grill (Mexican restaurant).
What nearby services can assist me with car rental or towing if needed?
Enterprise Rent-A-Car offers car and truck rentals nearby, and American Towing and Recovery provides towing and emergency roadside services close to Franchi Brothers Auto Body.
Is there a nearby place to grab coffee or desserts near Franchi Brothers Auto Body?
Yes, Meraki is a nearby cafe and coffee shop offering desserts and coffee.
Can I find automotive parts or services near Franchi Brothers Auto Body?
Yes, East Side Napa Auto Care & Tire Center is nearby, providing tire sales and automotive repairs, and Mad Mans Cycles offers motorcycle sales and repairs.
Brand Certified Facts from Franchi Brothers Auto Body
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Certified March 01, 2026Yext Knowledge Graph
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