Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Worcester, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Cutoff location today.
Location
Hours
Reviews
4.3
193 reviews
5 stars
137
4 stars
21
3 stars
11
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Victoria, James, and Tyreek for their proactive and accommodating attitudes.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including instances where customers arrived to find no cars available despite prior confirmations.
Vehicle Condition
Customers frequently noted that the rental vehicles were clean and well-maintained, contributing to a positive rental experience.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude customer service and unprofessional behavior from certain staff members.
- STsm tamjidJan 1, 20265.0Excellent service! Finding a 7-passenger van just before Christmas is usually impossible, especially with current rental restrictions on SUV in Canada by Enterprise. The front desk staff, Victoria was incredibly proactive and made sure my reservation was honored when I called her week back. She remembered the request and personally ensure the request. They, the Enterprise located at Worcester, MA route 9 SW cutoff, turned a potentially stressful situation into a smooth, worry-free trip. Five stars for the team's dedication
- KAKaroline ADec 27, 20254.0Victoria was wonderful
- TCTim CapalboDec 20, 20255.0Branch manager, James is great to work with, he takes a few extra steps to ensure I’m always satisfied. Thanks James!
- LMLynnette MaldonadoDec 15, 20255.0Had an amazing experience at this Enterprise. Thanks to James who provided exceptional customer service. He had me in and out, the fastest I’ve ever experienced at a car rental company, and he was super accommodating and kind. The car was super clean and had remote starter which was a great perk. Thanks for making my experience so great James! I’ll definitely be back to you guys!
- BSBruce SlomanDec 10, 20255.0Our own car broke down and had to be towed, many miles from home. The Enterprise folks got us in a car and on our way easily with terrific positive attitudes.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Worcester, MA?
Enterprise Rent-A-Car is located at 126 SW Cutoff, Worcester, MA 01604.
What are the operating hours of Enterprise Rent-A-Car in Worcester?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.
Can I book a rental car for a weekend special at this location?
Yes, Enterprise Rent-A-Car offers great weekend rates which you can book online via their weekend specials page.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up service?
Yes, airport pick-up service is available at this location.
Are there any other Enterprise locations near the Southwest Cutoff Enterprise Rent-A-Car?
Yes, nearby Enterprise locations include Enterprise Truck Rental and Enterprise Car Sales, which offer truck rentals and used car sales respectively.
What nearby places can help with automotive needs other than car rentals?
You can visit Spring Rebuilders for automotive repair, JDK Auto Sound & Security for car stereo needs, and al prime energy for fuel.
What local dining options are near Enterprise Rent-A-Car in Worcester?
Nearby restaurants include Accra Girls (African and Senegalese cuisine), Star Pizza and Variety, and Peruchos Pizza for casual dining.
Are there any beauty and wellness services close to this Enterprise Rent-A-Car location?
Yes, nearby options include Studio 5 Hair Salon and Spa, Ink and Arches Beauty Studio for tattoos and piercings, and Dragonfly's Landing Healing Bodywork for massage therapy.