Brand Certified
Enterprise Rent-A-Car
4.2(343 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
75 Madison St, Worcester, MA
01608, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(508) 792-3660
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ma/downtown-worcester-1056.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Worcester, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Worcester location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
343 reviews
5 stars
233
4 stars
39
3 stars
18
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of individuals who provided exceptional service.
Reservation Issues
Numerous reviews highlighted problems with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to frustration among customers.
Vehicle Condition
Several customers reported issues with the cleanliness and maintenance of the rental cars, indicating a need for better vehicle preparation.
Mixed Experiences
While some customers had positive experiences, others reported negative interactions, particularly with management, suggesting inconsistency in service quality.
- RSRey SpyderFeb 16, 20261.0Horrible service
- AAAhmad AljeboureFeb 9, 20261.0Disrespectful and unprofessional staff, this company is getting worse year after year....
- CGCatalina GrahamFeb 8, 20265.0Mareka is absolutely amazing. He helped me out when I was in a pinch and really needed a Rental. He was professional and kind hearted. He cleaned and inspected the rental before giving it to me. He made the entire experience worth it. Give this man a raise because his customer service is amazing 👏🏼
- OWOriginal KING WAVYJan 18, 20265.0They are the best. They treat my mom With kindness and respect and love the best in Worcester ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- CCC CJan 13, 20265.0Love how the rental agent go above and beyond! Thank you Marekv? Not sure how to spell his name, but he was super helpful
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Worcester, MA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Worcester?
The Enterprise Rent-A-Car is located at 75 Madison St, Worcester, MA 01608.
What are the operating hours for Enterprise Rent-A-Car in Worcester?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.
Can I make a reservation online for a rental car at Enterprise Worcester?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/ma/downtown-worcester-1056.html
What payment methods are accepted at Enterprise Rent-A-Car in Worcester?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise offers discounts for active military members.
Is Enterprise Rent-A-Car in Worcester woman-owned?
Yes, this Enterprise location is owned by women.
How can nearby public transit or locations help me access Enterprise Rent-A-Car in Worcester?
Enterprise Rent-A-Car is near local businesses like Guertin Graphics and City of Worcester services, making it easy to combine errands or pick up rentals when visiting these popular spots.
Are there dining options close to Enterprise Rent-A-Car in Worcester?
Yes, nearby restaurants such as George's Coney Island and La Reyna Express offer convenient dining options before or after you pick up your rental car.
Can I combine a visit to Enterprise Rent-A-Car with entertainment or shopping nearby?
Yes, you can check out local shops like Union Music and TCG House of Cards located close to Enterprise, perfect for music, hobbies, and crafts while you're in the area.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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