Business Details
About
Boat DealerBoat Repair ShopBoat Trailer Dealer
Boat Trailer Sales
Boat Sales
Boat Products
Boat Parts
Boat Services
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
200 reviews
5 stars
142
4 stars
17
3 stars
5
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and responsiveness of the staff, particularly highlighting individuals like Priscilla Ferreira and Doug Russell for their exceptional service.
Product Quality
Customers reported satisfaction with the quality of products purchased, including engines and parts, although there were some complaints about issues with remanufactured items.
Shipping and Delivery
Feedback indicated that shipping was generally fast and efficient, with many customers receiving their orders promptly.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding communication issues and dissatisfaction with certain products, particularly concerning repairs and remanufactured items.
- NLNicholas LemboDec 22, 20255.0Exactly what I needed
- MHmichael hartsonDec 10, 20255.0Best price and fast shipping. A++++
- MJMumbleypeg JonesDec 1, 20255.0I have been looking for the Tohatsu engine I was able to purchase at Doug Russell Marine recently for quite a while. I got a great deal on a great engine. It was shipped from MA to NC quickly right to my house. Greg Lemire answered all my questions before and after the sale and made the whole process a breeze. Thank you to all at Doug Russell Marine for a pleasant experience. Aaron.
- DHDouglas HarndonDec 1, 20254.0Had purchased a fuel pump for my boat and when I received it, it didn’t build pressure. Contacted Doug Russell Marine and explained the issue. After returning the pump to them, they quickly sent a replacement that works perfectly. I am pleased by their response and commitment to customer service!
- JJjljp48Nov 22, 20255.0Body cover ordered from Doug Russell Marine was as advertised. Very please with the quality, ordering process and follow up.
Frequently Asked Questions About Doug Russell Marine
What products and services does Doug Russell Marine offer?
Doug Russell Marine specializes in boat trailer sales, boat sales, boat products, parts, and services.
Where is Doug Russell Marine located?
Doug Russell Marine is located at 1 SW Cutoff, Worcester, MA 01604, US.
What are the business hours for Doug Russell Marine?
Doug Russell Marine is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Doug Russell Marine?
Doug Russell Marine accepts American Express, Cash, Discover, MasterCard, PayPal, and Visa.
How can I contact Doug Russell Marine?
You can reach Doug Russell Marine by phone at +1 508-791-4917 or via email at info@dougrussell.com.
Does Doug Russell Marine provide any online resources or social media pages?
Yes, their website is https://www.dougrussell.com/ and they have a Facebook page at https://www.facebook.com/107389369305572.
Are there any nearby dining options close to Doug Russell Marine?
Yes, customers can enjoy dining at nearby places such as Food Works Chinese Food and Lounge, 99 Restaurants, Ninety Nine Restaurant, Parrot Pizza Worcester, Zhang's Food Works, Little Caesars Pizza, and Chuck E. Cheese.
What automotive services or businesses are located near Doug Russell Marine?
Nearby automotive-related places include Alliance Enterprises (automotive repair), J.J. Kane Auctioneers (car auction and automotive), Interauto (used car dealer), Lord Automotive, and LORD Automotive INC (automotive repair and car dealers).
Are there nearby facilities where I can handle banking or financial services when visiting Doug Russell Marine?
Yes, nearby financial services include Santander Bank US - ATM, Bitcoin ATM Teller Worcester - Coinhub, and LibertyX Bitcoin ATM for convenient banking and currency exchanges.
Does Doug Russell Marine offer delivery or in-store pickup options?
Yes, Doug Russell Marine provides both delivery and in-store pickup services.