Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Park Ave in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 799-7222.
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were reported as rude or unprofessional.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others seemed inexperienced or unhelpful.
Store Conditions
Reports of cleanliness and organization varied, with some customers finding the store well-stocked and others noting it was messy or poorly managed.
Assistance Availability
Customers expressed frustration with long wait times and difficulty in receiving assistance, particularly during busy periods.
ZN
Zayetsi Nunez
Dec 27, 2025
5.0
I went in to get wiper blades, and I couldn't find the ones I needed. I got assistance and they changed my wiper blades. Very helpful and great customer service. Thank you again!
JB
johnelle bradley
Dec 27, 2025
5.0
I’m not one to write reviews much- but after the service I had here, it was a must! I was in need of a battery change and the associates were more than happy to help me! I was having such a rough day and they helped me out so much. You are all appreciated! Terrific customer service!
LM
Lakisha Maldonado
Dec 23, 2025
1.0
I went inside to get assistance on purchasing and installing windshield wipers at 7pm. The associate Rodney (he mumbled his name when I asked for it) tall with glasses. He said "we can only help if there's tip given" then he said "we can't help you when it's night time." I told him idk what I'm doing and it's snowing outside and I have my 2 small children in the car and I need help please. He said I needed to wait or I can go somewhere else. Thank god there was a nice stranger who saw me crying standing outside trying to figure it out and helped me. I'm very unhappy with my experience this evening and to make me pay tip just to get help. My situation is difficult as it is but I'm trying to make it everyday that I can. I would of definitely tipped but not as an obligation.
RL
Ruiqi Luo
Dec 23, 2025
1.0
Wasted my time. My check engine light came on and they didn’t even look at it seriously, just told me my car is “too new to have problems”. They did a one second scan and didn’t tell me the diagnostic (3B Auto was actually transparent about what’s wrong with my car and showed me the code). When I told them to look at the check engine light, they told me they believe me but there’s nothing they can do to help. Please do better next time.
DA
Desiree Arroyo
Dec 17, 2025
5.0
I just have to say that I absolutely love this auto zone and their employees. There is a young man with blonde curly hair who works there and always helps me with my car everytime I need help. It was snowing the other day and this young man helped me change my battery in the middle of the snow storm with no complaints. He is very respectful and helpful. He goes out of his way to help out any customer that walks through the door…!!!!!!! Kudos auto zone for hiring great employees…!!!! I am a forever customer.!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Worcester, MA?
AutoZone Auto Parts in Worcester is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What types of auto products can I find at AutoZone Auto Parts on Park Ave?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can reach AutoZone Auto Parts by phone at (508) 799-7222 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Worcester, MA?
It is located at 248 Park Ave, Worcester, MA, 01609, United States.
What are some nearby automotive-related businesses close to AutoZone Auto Parts on Park Ave?
Nearby automotive businesses include Frontline Auto Detailing, Advanced Auto Body, and another AutoZone location nearby.
Are there nearby services where I can get auto body or repair work done near AutoZone Auto Parts?
Yes, Advanced Auto Body is a nearby automotive repair and auto body shop where you can get vehicle repair services.
Can customers visit cultural or entertainment venues near AutoZone Auto Parts during their trip?
Yes, 'stART on the street' performing arts venue is nearby, offering customers an opportunity to enjoy local entertainment before or after visiting AutoZone.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about their products at https://www.autozone.com/locations/ma/worcester/248-park-ave.html.
Since when has AutoZone Auto Parts at Park Ave been established as a business?
This AutoZone location has been serving customers since 1979.