Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Park Ave in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 799-7222.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
479 reviews
5 stars
258
4 stars
98
3 stars
47
2 stars
23
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to customer frustration and confusion.
Store Management
There are complaints about poor management and organization, with reports of understaffing and unprofessional behavior from employees.
Product Availability
Customers generally found the store well-stocked and able to provide the parts they needed, although some experienced issues with incorrect orders.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who went above and beyond to assist them.
- RPRafael PachecoNov 9, 20251.0Just bad customer service.
- SDScott DrewNov 1, 20251.0Tall black fella with glasses told me I owed him 36.75 for an oil filter I had pre ordered for pick up. I paid $10 through Apple Pay and the purchase was complete. At first I said “yes” just to see if he had made a mistake. But he returned to the counter and said “36.75”. I said “I think I pre paid.” He says “no this order isn’t pre paid.” I then pull out my phone to look up the email. He then goes “oh yea you’re all set it’s paid for.” So watch out at this location.
- JDJoe DunnSep 23, 20251.0Worst parts store ever after waiting 10 minutes for someone to help me I had to go find what I wanted no one has a clue what they are doing they just want to talk to there friends and can't be bothered with real customers go to O'Reilly auto parts then may not be the best but at least they try
- JJJaySep 12, 20251.0What’s going on with this location and employees. 30 minutes of repeatedly calling only to immediately be put on hold. it’s been an hour and they keep putting calls on hold horrible service. Get people who wants to work. is anyone managing this place
- LALucas De AssisJul 22, 20251.0Careless personal. Ordered something yesterday night for pickup today and front desk guy ordered for a different city. Did not offer any solutions to make things right
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Worcester, MA?
AutoZone Auto Parts in Worcester is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What types of auto products can I find at AutoZone Auto Parts on Park Ave?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can reach AutoZone Auto Parts by phone at (508) 799-7222 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Worcester, MA?
It is located at 248 Park Ave, Worcester, MA, 01609, United States.
What are some nearby automotive-related businesses close to AutoZone Auto Parts on Park Ave?
Nearby automotive businesses include Frontline Auto Detailing, Advanced Auto Body, and another AutoZone location nearby.
Are there nearby services where I can get auto body or repair work done near AutoZone Auto Parts?
Yes, Advanced Auto Body is a nearby automotive repair and auto body shop where you can get vehicle repair services.
Can customers visit cultural or entertainment venues near AutoZone Auto Parts during their trip?
Yes, 'stART on the street' performing arts venue is nearby, offering customers an opportunity to enjoy local entertainment before or after visiting AutoZone.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about their products at https://www.autozone.com/locations/ma/worcester/248-park-ave.html.
Since when has AutoZone Auto Parts at Park Ave been established as a business?
This AutoZone location has been serving customers since 1979.