AutoZone Auto Parts

4.0
490 reviews

Business Details

248 Park Ave, Worcester, MA
01609, United States
(508) 799-7222
https://www.autozone.com/locations/ma/worcester/248-park-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Park Ave in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 799-7222.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
248 Park Ave, Worcester, MA
01609, United States

Hours

Reviews

4.0
490 reviews
5 stars
265
4 stars
99
3 stars
47
2 stars
23
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Staff Knowledge

Several reviews indicate that staff knowledge varies, with some employees being very helpful and knowledgeable, while others seem uninformed.

Efficiency

Customers appreciate quick service during less busy times, but many express frustration with long wait times and poor handling of inquiries.

Store Conditions

There are complaints about cleanliness and organization within the store, affecting the overall shopping experience.
  • XX
    XxKingArcxX
    6 days ago
    5.0
    Jose helped us find a windshield wiper in a matter of seconds and was very informational 10/10 service
  • CR
    Christian Ramirez
    Jan 28, 2026
    5.0
    Thanks Jose for helping me change a dead car battery. His customer service was outstanding!
  • RJ
    Rich Jensen
    Jan 14, 2026
    3.0
    Idk never had a parts guy become argumentative w/ nomenclature "coil pack" not a multi pack a single coil pack. "Look guy call it whatever you want just get me the damn right part". People I sure feel alone in this world lol!!!
  • PP
    Paul Perlin
    Jan 13, 2026
    5.0
    I stopped by to get check engine error diagnosis when in was very cold. Fortunately the store wasn't very busy and I managed to get in and out in 10 min. Thank you guys!
  • LM
    Lakisha Maldonado
    Dec 23, 2025
    1.0
    I went inside to get assistance on purchasing and installing windshield wipers at 7pm. The associate Rodney (he mumbled his name when I asked for it) tall with glasses. He said "we can only help if there's tip given" then he said "we can't help you when it's night time." I told him idk what I'm doing and it's snowing outside and I have my 2 small children in the car and I need help please. He said I needed to wait or I can go somewhere else. Thank god there was a nice stranger who saw me crying standing outside trying to figure it out and helped me. I'm very unhappy with my experience this evening and to make me pay tip just to get help. My situation is difficult as it is but I'm trying to make it everyday that I can. I would of definitely tipped but not as an obligation.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Worcester, MA?

AutoZone Auto Parts in Worcester is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What types of auto products can I find at AutoZone Auto Parts on Park Ave?

You can find a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and Valvoline.

Brand Certified Facts from AutoZone Auto Parts

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Certified February 01, 2026Yext Knowledge Graph
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