Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Park Ave in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 799-7222.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Staff Knowledge
Several reviews indicate that staff knowledge varies, with some employees being very helpful and knowledgeable, while others seem uninformed.
Efficiency
Customers appreciate quick service during less busy times, but many express frustration with long wait times and poor handling of inquiries.
Store Conditions
There are complaints about cleanliness and organization within the store, affecting the overall shopping experience.
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XxKingArcxX
6 days ago
5.0
Jose helped us find a windshield wiper in a matter of seconds and was very informational 10/10 service
CR
Christian Ramirez
Jan 28, 2026
5.0
Thanks Jose for helping me change a dead car battery. His customer service was outstanding!
RJ
Rich Jensen
Jan 14, 2026
3.0
Idk never had a parts guy become argumentative w/ nomenclature "coil pack" not a multi pack a single coil pack. "Look guy call it whatever you want just get me the damn right part". People I sure feel alone in this world lol!!!
PP
Paul Perlin
Jan 13, 2026
5.0
I stopped by to get check engine error diagnosis when in was very cold. Fortunately the store wasn't very busy and I managed to get in and out in 10 min.
Thank you guys!
LM
Lakisha Maldonado
Dec 23, 2025
1.0
I went inside to get assistance on purchasing and installing windshield wipers at 7pm. The associate Rodney (he mumbled his name when I asked for it) tall with glasses. He said "we can only help if there's tip given" then he said "we can't help you when it's night time." I told him idk what I'm doing and it's snowing outside and I have my 2 small children in the car and I need help please. He said I needed to wait or I can go somewhere else. Thank god there was a nice stranger who saw me crying standing outside trying to figure it out and helped me. I'm very unhappy with my experience this evening and to make me pay tip just to get help. My situation is difficult as it is but I'm trying to make it everyday that I can. I would of definitely tipped but not as an obligation.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Worcester, MA?
AutoZone Auto Parts in Worcester is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What types of auto products can I find at AutoZone Auto Parts on Park Ave?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can reach AutoZone Auto Parts by phone at (508) 799-7222 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Worcester, MA?
It is located at 248 Park Ave, Worcester, MA, 01609, United States.
What are some nearby automotive-related businesses close to AutoZone Auto Parts on Park Ave?
Nearby automotive businesses include Frontline Auto Detailing, Advanced Auto Body, and another AutoZone location nearby.
Are there nearby services where I can get auto body or repair work done near AutoZone Auto Parts?
Yes, Advanced Auto Body is a nearby automotive repair and auto body shop where you can get vehicle repair services.
Can customers visit cultural or entertainment venues near AutoZone Auto Parts during their trip?
Yes, 'stART on the street' performing arts venue is nearby, offering customers an opportunity to enjoy local entertainment before or after visiting AutoZone.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about their products at https://www.autozone.com/locations/ma/worcester/248-park-ave.html.
Since when has AutoZone Auto Parts at Park Ave been established as a business?
This AutoZone location has been serving customers since 1979.
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