Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Grafton Street in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 799-0646.
I went to autozone this morning not sure about my battery. I had immediate service with a smile from Claudia I described what was going Claudia grabbed her meter and gave me options. I took her advice and purchased a new battery it was installed it and has a 4 year warranty. Her customer service was level was above and beyond but I so appreciated 👏🏾 her and her professionalism. Thank you Claudia 😊 🙏🏾
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Steve Calhoun
Sep 9, 2025
5.0
Staff was well informed and eager to help with a good knowledge of their inventory. Store was clean and orderly. A pleasure to shop.
SK
Swag Killer
Jul 31, 2025
1.0
Went there to try to purchase an item for my car the cashiers would just ignore me while am trying to pay not helping at all when I was talking to him to ask questions I would get ignore I try talking to someone else they did the same seems like they don’t want to sell or do their job . Really bad employees they got working at that store .
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Emily Gannon
Jul 15, 2025
1.0
Went into grafton st Autozone to return an item and the manager there Tristan has a nasty attitude and very unprofessional. Told he wouldn’t return my item cause it wasn’t done at his store and cause it was a cash transaction I needed to go to the location I got my stuff from. Where in your return policy does it state that? I won’t ever visit grafton and whoever thought that your store manager Tristan was the a good fit to your team needs to be evaluated along with him. Extremely disappointed with your store.
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Carla Stem
Jun 27, 2025
4.0
Friendly, knowledgeable service, fast and efficient.