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AutoZone Auto Parts

4.3
(364 reviews)

Business Details

560 Lincoln St, Worcester, MA
01605, United States
(508) 852-4160
https://www.autozone.com/locations/ma/worcester/560-lincoln-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lincoln Street in Worcester, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Worcester, MA or call us at (508) 852-4160.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
560 Lincoln St, Worcester, MA
01605, United States

Hours

Reviews

4.3
364 reviews
5 stars
215
4 stars
82
3 stars
35
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or unprofessional.

Product Availability

Customers generally found the store stocked with necessary parts, although some reported issues with specific items being unavailable.

Staff Knowledge

Many reviews highlighted the staff's knowledge and willingness to assist, particularly in helping customers find and install parts.

Store Organization

Several reviews mentioned disorganization and slow checkout processes, suggesting a need for improvement in store management.
  • CP
    Christina Peters
    Feb 21, 2026
    5.0
    Warren was again the most helpful and courteous employee at AutoZone. I used to manage Deliveries for Lowe's hardware store down the street, and we frequently used AutoZone for all our needs .Warren always went above and beyond to make sure i found what I needed in a most timely and professional manner. It's nice to see someone like Warren so knowledgeable and willing to problem solve with a smile. I could choose to go elsewhere, however his expertise keeps me coming back. "GREAT Service "and a huge thanks to Warren for being so professional. Thank you!
  • GD
    George DaPonte
    Jan 30, 2026
    5.0
    Has everything i need
  • ET
    Edely Teixeira
    Jan 22, 2026
    1.0
    It's very bad store they are very confusion we have a hard work every time we need buy parts from this store
  • JZ
    Joao Zaia
    Jan 22, 2026
    1.0
    I work in the mechanic shop and all the time we make options to buy from autozone it’s a really bed experience, one person say one thing another change the information I recommend napa
  • MM
    Manuel
    Dec 20, 2025
    1.0
    Dont like coming to this location. Some people should not be working in customer service. Who'd want to go to a place where the employees seem incompetent and talk crap in front of you. Gross.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Worcester?

AutoZone Auto Parts in Worcester is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone Worcester provides both in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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