Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 645 Park Ave in Worcester offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
255 reviews
5 stars
150
4 stars
38
3 stars
35
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported poor service and unhelpful attitudes.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly mentioning specific employees like George and Jorgo.
Inventory Issues
Customers expressed frustration with inventory availability, noting that some parts were not in stock despite being listed online, leading to wasted trips.
Installation Services
While some customers appreciated the installation services provided, others had negative experiences, including issues with installation quality.
Store Environment
The store was generally described as clean and organized, but some customers noted long wait times and inadequate staffing during busy periods.
- MMMommaBearforGoodBusinessDec 12, 20251.0Chose this location for online battery purchase and free installation based on great reviews I had seen. Unfortunately had a disappointing experience! I wish this George guy I see in the reviews were there because whoever helped me was unprepared and chose to not help me with my battery installation. I kept the battery to avoid another headache returning it. Ended up paying another business to install the battery. Needless to say I won't be doing business with AAP anymore and I definitely won't recommend this location.
- DSDavid SmartDec 11, 20255.0The workers were very helpful.
- KVK VNov 14, 20255.0John helped me by putting a battery aside that I needed and removed old battery and installed a new one. Fantastic service. You'll get my business from now on. Thank you
- JDJim DaigleNov 8, 20255.0Stopped in to have my battery checked and George was quick to help out. He tested the battery and suggested that I drive around some more and that he would recheck to make sure before committing to a new battery. We did end up needing a new battery after the retest and George discussed the battery options and installed with no issues while being polite and friendly the entire time. Great job George!
- JLJ.D. LearyOct 27, 20255.0Friendly, knowledgeable Staff ! I have been in the store 4 times in last couple of months, staff is great, they don’t act like your bothering them or don’t know what you’re talking about. They offer friendly suggestions
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the operating hours of Advance Auto Parts at 645 Park Ave, Worcester?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, they offer free battery installation with purchase, and also provide free battery testing and recycling.
Can I recycle used motor oil at this Advance Auto Parts location?
Yes, the store recycles used motor oil for customers. Exclusions may apply.
What automotive products are available at Advance Auto Parts Worcester?
They stock a wide range of products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide curbside pickup service?
Yes, curbside pickup is available at this location for customer convenience.
Are there any discounts offered at Advance Auto Parts Worcester?
They offer a 10% military discount for active duty and veteran service members.
Can a Team Member scan my vehicle's check engine light codes?
Yes, they provide free engine code scanning to help diagnose issues. Exclusions may apply.
Is there wheelchair accessible parking and entrance at this store?
Yes, the store has wheelchair accessible parking and entrance for all customers.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts Worcester?
You can enjoy meals at nearby restaurants such as Applebee's Grill + Bar, Popeyes Louisiana Kitchen, and Sakura Tokyo, all within close proximity to the store.
Are there convenient banking or ATM services near Advance Auto Parts Worcester?
Yes, there are nearby banking options like Bank of America ATM, Rockland Trust Bank Worcester-Park Ave, and multiple Coinhub Bitcoin ATMs for your convenience.
What nearby shopping and retail options are close to this Advance Auto Parts store?
Mill St. Plaza shopping center and stores like EbLens and SNIPES USA are nearby, making it easy to combine your auto parts visit with other shopping needs.