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Advance Auto Parts

4.1
(256 reviews)

Business Details

645 Park Ave, Worcester, MA
01603, United States
(508) 754-6844
https://stores.advanceautoparts.com/ma/worcester/645-park-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 645 Park Ave in Worcester offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
645 Park Ave, Worcester, MA
01603, United States

Hours

Reviews

4.1
256 reviews
5 stars
151
4 stars
38
3 stars
35
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful attitudes.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly in finding parts and providing installation help.

Inventory Issues

Customers experienced issues with inventory availability, including discrepancies between online stock and in-store availability, leading to frustration.

Installation Services

While some customers appreciated the installation services provided, others had negative experiences, including improper handling during installations.

Store Cleanliness

The store was generally noted as clean and organized, contributing positively to the shopping experience.
  • MM
    MommaBearforGoodBusiness
    Dec 12, 2025
    1.0
    Chose this location for online battery purchase and free installation based on great reviews I had seen. Unfortunately had a disappointing experience! I wish this George guy I see in the reviews were there because whoever helped me was unprepared and chose to not help me with my battery installation. I kept the battery to avoid another headache returning it. Ended up paying another business to install the battery. Needless to say I won't be doing business with AAP anymore and I definitely won't recommend this location.
  • DS
    David Smart
    Dec 11, 2025
    5.0
    The workers were very helpful.
  • KV
    K V
    Nov 14, 2025
    5.0
    John helped me by putting a battery aside that I needed and removed old battery and installed a new one. Fantastic service. You'll get my business from now on. Thank you
  • JD
    Jim Daigle
    Nov 8, 2025
    5.0
    Stopped in to have my battery checked and George was quick to help out. He tested the battery and suggested that I drive around some more and that he would recheck to make sure before committing to a new battery. We did end up needing a new battery after the retest and George discussed the battery options and installed with no issues while being polite and friendly the entire time. Great job George!
  • JL
    J.D. Leary
    Oct 27, 2025
    5.0
    Friendly, knowledgeable Staff ! I have been in the store 4 times in last couple of months, staff is great, they don’t act like your bothering them or don’t know what you’re talking about. They offer friendly suggestions

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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