Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Woburn.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Bryant and Ashley providing exceptional service.
Service Quality
While most reviews highlighted quick and efficient service, there were notable complaints about poor communication and quality control, particularly regarding tire balancing and alignment.
Pricing Transparency
Several customers expressed concerns about unexpected charges and fees, indicating a lack of trust in pricing practices.
Emergency Assistance
The business received positive feedback for their ability to assist customers in urgent situations, often accommodating last-minute requests.
JR
Jahzely Rivera
5 days ago
5.0
I brought in my car for 4 tires and a oil change and I was taken into awe by the customer service with the gentleman in the front (Bryant) he made sure I understood the pricing very well, I was even more amazed at how quick they finished up my car I was in and out in under 1 hour
JJ
James St john
6 days ago
1.0
Slowest place I've ever been too I was the only car here it took them 25 mins to start working on my truck two gentlemen were working on it they got the tires off and another customer came in they then stopped working on my truck they left my tires in front of the balancer and decided they were going to work on the other car my tires sat in front of the machine for 20 mins waiting to be balanced after he started balancing them he kept on stopping to go talk to his buddy and watch what he was doing... 2 hours to have tires that I brought in mounted and balanced is insanity to me . There is nothing fast about this place . Staff is friendly but the slowest shop I've ever been too . I worked in a tire shop for over 6 years and this long for a mount and balance is unheard of
KV
Karen Villamar
Jan 6, 2026
5.0
Awesome service! Bryant helped me and he was amazing — super friendly, great attitude, and very helpful. He made the whole experience fast and easy. The oil change was quick and the service was excellent. Definitely coming back. Highly recommend!
OV
Oscar Varas
Dec 26, 2025
5.0
Great service! Everyone was very helpful, and Bryant took excellent care of me. He was professional, friendly, and made the whole process easy. Definitely coming back and highly recommend this tire shop.
KP
Konstantin Papazov
Dec 19, 2025
1.0
Very disappointing experience at Mavis Tire in Woburn, MA.
I brought my own tires and specifically asked for mounting, balancing, and an alignment. The next day they called and told me they couldn’t balance the tires because they were “too big” — something they should have said before doing the work, not after.
Despite not performing the balance, they still charged me the full price. On top of that, the alignment was not done correctly — the steering wheel was still off. I had to take my car to another shop to get both the alignment and balancing done properly.
So in the end, I paid a ridiculous amount just for mounting tires, with no balance and a bad alignment.
Poor communication, poor quality control, and no accountability. I will not be returning and would not recommend this location.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires does Mavis Tires & Brakes in Woburn offer?
Mavis offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
Do I need an appointment for services like brake inspections or oil changes?
No appointment is necessary, but it is recommended to make one. Walk-ins are also accepted for all services.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis offers a low tire price guarantee and will beat any competitor's price. The price is also guaranteed for 30 days after purchase.
What are the operating hours at Mavis Tires & Brakes in Woburn?
Mavis is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is there a waiting area where I can stay while my car is being serviced?
Yes, all locations have waiting areas with access to a television and free Wi-Fi where you can wait inside or outside during your service.
Can I drop off my car after hours and pick it up later?
Yes, Mavis provides overnight drop-off with a dropbox to leave your keys. They will call you when your car is ready for pickup.
What nearby places can I visit before or after my appointment at Mavis Tires & Brakes in Woburn?
Nearby you can visit The Chateau Restaurant for Italian dining, Joe's American Bar & Grill for American cuisine, or shop at Target and Lowe's Home Improvement for convenience.
Are there other automotive repair shops near Mavis Tires & Brakes in Woburn?
Yes, NTB - National Tire & Battery and Town Fair Tire are nearby automotive repair shops you can consider.
Is there accommodation near Mavis Tires & Brakes for customers traveling from out of town?
Yes, there are hotels nearby including Holiday Inn Express Boston North-Woburn and Hampton Inn Boston/Woburn.
What payment options does Mavis Tires & Brakes accept?
Mavis accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.