Mavis Tires & Brakes

4.8
1384 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Woburn.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
7 Garden Ter, Woburn, MA
01801, United States

Hours

Reviews

4.8
1,384 reviews
5 stars
1,262
4 stars
37
3 stars
9
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ashley and Brian, received high praise for their helpfulness, professionalism, and kindness.

Quick Service

Many customers appreciated the fast turnaround times for tire repairs and other services.

Professionalism

The team demonstrated a high level of professionalism, with several reviews highlighting their thoroughness and transparency.

Pricing

While most reviews noted fair pricing, a few customers expressed concerns about unexpected fees and upselling.

Overall Experience

The majority of customers reported positive experiences, recommending the shop for its reliable service and friendly atmosphere.
  • BT
    Becca Trafton
    1 day ago
    5.0
    A great group of guys!!! We were on the road from central Maine. Woke up to a flat tire after we checked out of our hotel. We found Mavis Tires and Breaks was open. They were able to fix our flat tire and get us back on the road in no time. Amazing service, 10/10 recommend!!!!
  • KM
    Kieran M
    2 days ago
    5.0
    This past week I had an excellent experience with Bryant at this location, everything was fair priced, and even when my tires had an issue being mounted ( I needed to replace a part or two, but for a price increase I wasn’t expecting) I voiced my concerns to Bryant and he made sure to provide me with amazing service and hospitality (he lowered the price of the replacement parts for me) on top of just being overall very polite and laid back about the situation. Great place, great prices, great employees. 100 % recommend to anyone looking for tire services and have already sent links to friends and family!
  • AE
    andrew Edmondson
    3 days ago
    5.0
    Excellent service, Bryant was clear in explaining things, professional, and courteous. I would recommend coming here
  • SC
    Steve Connors
    Nov 17, 2025
    5.0
    Everyone who works here is extremely knowledgeable and helpful, never had any issues or hiccups with the several vehicles they have worked on for me. 10/10, would recommend!
  • MP
    Michael Porter
    Nov 12, 2025
    1.0
    If I could give a negative i would. Mavis in Woburn improperly jacked up my vehicle causing $20,000 in damage not including rental vehicle needs while being fixed. They are aware of the damage they caused and admitted fault. This happened over 2 months ago now and they have been playing games not resolving this. They will not give me the contact information for there insurance nor have they followed through with Anything they have said to me. This is the nice version of the review. My next steps are local news, social media, and legal action. I highly suggest ANYONE bringing their vehicle to Mavis tire in Woburn to think twice. I honestly Cannot believe how they have handled this knowing they’re at fault. This is my only business vehicle and they way Mavis makes it so you cannot get anyone higher than the regional manager. I’ve called there corporate offices many times and they literally tell me there is nobody higher to speak to that they can give me and the person they give me the regional manager or whatever he is tells me one thing and does another so I am just beyond fed up at this point so i figure id start here to see if Mavis will reach out to me and resolve this. I have video and photo proof as well. They have video proof and admitted fault many times already so i don’t understand how they can just keep people hanging. Follow up to Mavis Response So their response was to call Consumer Solutions. Here is the problem- I have called and spoken to Consumer Solutions at least 5-6 times already. The last time I spoke to them the regional manager said to call them to get higher ups info and insurance info which Consumer Solutions has been unwilling to provide. So basically they have you call both Consumer Solutions and the manager and you never get further except I found out Felicia is a higher level manager but no one will put me in contact with her or provide me any useful information. Please tell me know what to do as Consumer Solutions had been useless and will not provide me the necessary information to help and I have been running in circles calling the same people and getting nowhere.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.