Mavis Tires & Brakes

4.7
1409 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Woburn.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
7 Garden Ter, Woburn, MA
01801, United States

Hours

Reviews

4.7
1,409 reviews
5 stars
1,285
4 stars
37
3 stars
9
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Bryant and Ashley providing exceptional service.

Service Quality

While most reviews highlighted quick and efficient service, there were notable complaints about poor communication and quality control, particularly regarding tire balancing and alignment.

Pricing Transparency

Several customers expressed concerns about unexpected charges and fees, indicating a lack of trust in pricing practices.

Emergency Assistance

The business received positive feedback for their ability to assist customers in urgent situations, often accommodating last-minute requests.
  • JR
    Jahzely Rivera
    5 days ago
    5.0
    I brought in my car for 4 tires and a oil change and I was taken into awe by the customer service with the gentleman in the front (Bryant) he made sure I understood the pricing very well, I was even more amazed at how quick they finished up my car I was in and out in under 1 hour
  • JJ
    James St john
    6 days ago
    1.0
    Slowest place I've ever been too I was the only car here it took them 25 mins to start working on my truck two gentlemen were working on it they got the tires off and another customer came in they then stopped working on my truck they left my tires in front of the balancer and decided they were going to work on the other car my tires sat in front of the machine for 20 mins waiting to be balanced after he started balancing them he kept on stopping to go talk to his buddy and watch what he was doing... 2 hours to have tires that I brought in mounted and balanced is insanity to me . There is nothing fast about this place . Staff is friendly but the slowest shop I've ever been too . I worked in a tire shop for over 6 years and this long for a mount and balance is unheard of
  • KV
    Karen Villamar
    Jan 6, 2026
    5.0
    Awesome service! Bryant helped me and he was amazing — super friendly, great attitude, and very helpful. He made the whole experience fast and easy. The oil change was quick and the service was excellent. Definitely coming back. Highly recommend!
  • OV
    Oscar Varas
    Dec 26, 2025
    5.0
    Great service! Everyone was very helpful, and Bryant took excellent care of me. He was professional, friendly, and made the whole process easy. Definitely coming back and highly recommend this tire shop.
  • KP
    Konstantin Papazov
    Dec 19, 2025
    1.0
    Very disappointing experience at Mavis Tire in Woburn, MA. I brought my own tires and specifically asked for mounting, balancing, and an alignment. The next day they called and told me they couldn’t balance the tires because they were “too big” — something they should have said before doing the work, not after. Despite not performing the balance, they still charged me the full price. On top of that, the alignment was not done correctly — the steering wheel was still off. I had to take my car to another shop to get both the alignment and balancing done properly. So in the end, I paid a ridiculous amount just for mounting tires, with no balance and a bad alignment. Poor communication, poor quality control, and no accountability. I will not be returning and would not recommend this location.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.