Kelly Nissan of Woburn

4.6
2232 reviews
Kelly Nissan of Woburn in Woburn, MA
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Business Details

95 Cedar St, Woburn, MA
01801, United States
(781) 835-3500
https://www.kellynissanofwoburn.com/new-vehicles/
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About

Nissan DealerCar Dealer
Since 2012, Kelly Nissan of Woburn has been providing quality new and pre-owned vehicles to shoppers in Massachusetts. We are one of the top options for buying, leasing or servicing your vehicle in MA. We are one of 6 dealers in the Kelly Auto Group & one of 7 brands! Visit us today online!

Details

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  • Accepts checksAvailable

Location

Kelly Nissan of Woburn
95 Cedar St, Woburn, MA
01801, United States

Hours

Reviews

4.6
2,232 reviews
5 stars
1,845
4 stars
191
3 stars
42
2 stars
34
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jesus, Jomar, and Cole for their exceptional service.

Sales Experience

Overall, customers reported a smooth and straightforward car buying experience, with no high-pressure tactics and a focus on customer needs.

Service Quality

While some customers had positive experiences with service, others reported issues with long wait times and unsatisfactory repairs, indicating inconsistency in service quality.

Communication

Several reviews noted excellent communication from sales and service staff, but there were also complaints about poor communication and follow-up in certain cases.

Negative Experiences

A number of customers expressed frustration with the service department, citing issues such as poor repairs, lack of accountability, and feeling misled.
  • VD
    Vincent Dellagatta
    4 days ago
    5.0
    Wonderful people they will take care of you they did with me thanks
  • DG
    Don Grubb
    6 days ago
    5.0
    I have to say it was my best experience ever at a car dealership. From the time I walked in to the showroom, I was taken care of right away and the sales person. Sean Crowley got right down to business and explained everything as professionally as could be! as a matter of fact, all the employees treated me like family. I couldn’t be happier.
  • AQ
    Alexandre Quinze
    Nov 23, 2025
    5.0
    I am always super well received there. I recommend this dealer for service and purchase.
  • DM
    Debbie Masse
    Nov 21, 2025
    5.0
    This is my second vehicle purchased at Kelly Nissan in Woburn. Each purchase was smooth and the sales team was very good. I worked with Jomar to purchase an Ariya. He was knowledgeable about the car and was very personable.
  • JB
    Jeffrey Berger (Jeffrey Berger)
    Nov 18, 2025
    5.0
    The service at Kelly Nissan Woburn is outstanding! Thank you, Jeriel Diaz, for making the entire experience of getting my car checked and serviced so easy. You’re straightforward, you greet people with a genuine smile, and you make doing business a hundred times easier. I appreciate you.
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Frequently Asked Questions About Kelly Nissan of Woburn

What types of vehicles does Kelly Nissan of Woburn offer?

Kelly Nissan of Woburn offers quality new and pre-owned Nissan vehicles for sale and lease.

What are the operating hours of Kelly Nissan of Woburn?

The dealership is open Monday to Thursday from 8 AM to 8 PM, Friday and Saturday from 8 AM to 6 PM, and closed on Sundays.