Kelly Nissan of Woburn

Reviews

• SM

  Sandy M.

  1 day ago
  5.0
  Great. Job Daniel Sales Person And Shak Payed off my entire trade. And got me on a Lease I wanted with the vehicle I wanted it. Excellent Service. Dealership is very clean thank you Kelly Nissan.
• TK

  Thomas Kimball

  6 days ago
  5.0
  Sam Semmana And Shak Semexant gave me the opportunity of a life time coming off of one the most challenging times of my life. Both so pleasant, great energy and I promise they’ll take care of you! Cheers!
• CB

  Colleen Barrett

  Dec 29, 2025
  5.0
  Sam Semmana at Kelly Nissan was my salesperson. He was knowledgeable about everything I asked about purchasing a car. He listened to what all my wants were and gave me some good choices. It’s always good to get someone who actually listens and not just wants to make the sale. I highly recommend him . Very happy . Colleen
• MI

  Michaela Ilebode

  Dec 19, 2025
  1.0
  I went in to have a couple of dashboards lights checked out in the service center before a long drive I’m taking this weekend. Made an appointment for 10:30 this morning. They did the test drive and couldn’t find anything, but sent me a text asking if I wanted other services done. I declined, and figured that it wouldn’t be long before they came to get me so I could leave. I ended up sitting at the dealership until 2:00 when I finally went to ask what my car’s status was. My papers and keys were under a stack on one of the desks and they had to search through the pile to find my things. “Apparently” they didn’t know I was waiting even though I said it before I walked in to wait and put it on my car reservation that I was waiting. They proceeded to lie and say they tried to call me and I didn’t pick up. They gave me my keys and said I could go, but no one told me where my car was and I had to search for it in the torrential downpour. I ended up having to go back inside to ask where my car was. I wasted an entire day off from work and sat at the dealership for almost 4 hours just for them to test drive my car and find nothing wrong. Not impressed. At all
• RL

  review leaver

  Dec 11, 2025
  2.0
  I’m very upset with my service as of yesterday. My shifter needs to be replace so I made an appointment to drop it off at the service center at 10:30am. It took 6 hours just to hear back from them and find out they don’t even have the part that they need. The day they’d be getting it in is a day that I’m working, so that wasn’t a possibility for me to get it fixed. Not only that, but I called at 2pm then almost 4pm to get an ETA on when my car would be done and I kept getting swapped around and told I’d get a call back. I got TWO calls back at 4:06 and 4:07 and that was when they left a voicemail for me to call back. It took me 4 more phone calls to actually get in contact with the person working on my car. Then, when I went to pick it up, for whatever reason the argument was they called me THREE times, which was not true and I don’t know what difference that would’ve even made. This was ridiculous and wasted my entire day off as I was just waiting for an update or to get a call back from literally anybody that could give me an answer.

Frequently Asked Questions About Kelly Nissan of Woburn