Kelly Nissan of Woburn

4.6
2228 reviews
Kelly Nissan of Woburn in Woburn, MA
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Business Details

95 Cedar St, Woburn, MA
01801, United States
(781) 835-3500
https://www.kellynissanofwoburn.com/new-vehicles/
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About

Nissan DealerCar Dealer
Since 2012, Kelly Nissan of Woburn has been providing quality new and pre-owned vehicles to shoppers in Massachusetts. We are one of the top options for buying, leasing or servicing your vehicle in MA. We are one of 7 dealers in the Kelly Auto Group & one of 9 brands! Visit us today online!

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Kelly Nissan of Woburn
95 Cedar St, Woburn, MA
01801, United States

Hours

Reviews

4.6
2,228 reviews
5 stars
1,841
4 stars
191
3 stars
42
2 stars
34
1 star
120

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the sales team for their professionalism, friendliness, and lack of pressure during the car buying process.

Service Quality

While many reviews highlighted excellent service experiences, there were significant complaints about long wait times and poor communication in the service department.

Customer Support

Several customers noted exceptional support from specific staff members, particularly Jesus and Chelsea, who were recognized for their attentiveness and helpfulness.

Negative Experiences

A number of reviews expressed frustration with perceived dishonesty and poor service quality, particularly regarding repairs and follow-up communication.

Overall Satisfaction

Despite mixed reviews, many customers reported positive experiences and expressed a willingness to return for future purchases or services.
  • DM
    Debbie Masse
    2 days ago
    5.0
    This is my second vehicle purchased at Kelly Nissan in Woburn. Each purchase was smooth and the sales team was very good. I worked with Jomar to purchase an Ariya. He was knowledgeable about the car and was very personable.
  • JB
    Jeffrey Berger (Jeffrey Berger)
    5 days ago
    5.0
    The service at Kelly Nissan Woburn is outstanding! Thank you, Jeriel Diaz, for making the entire experience of getting my car checked and serviced so easy. You’re straightforward, you greet people with a genuine smile, and you make doing business a hundred times easier. I appreciate you.
  • AP
    Alexander Popov
    Nov 11, 2025
    5.0
    I was glad to see how they do business at Kelly Nissan Woburn, fast and straightforward. Daniel was very helpful and knowledgeable. Thanks guys!
  • KR
    Ken Randolph
    Nov 9, 2025
    5.0
    Work was done quickly as promised. The waiting area was clean & had snacks, coffee & water for customers. Everything was very clean in all areas.
  • RC
    richard Canney
    Oct 30, 2025
    5.0
    Kelly Nissan of Woburn is an outstanding dealership from their sales dept all the way to their service dept . I just traded in my 20 pathfinder for a newer model and Chelsea Dickinson couldn’t have been a nicer during the entire experience. She was professional friendly and I never felt at unease or stressed during the entire time we spoke . Outstanding job . She deserves a raise or bonus ! I also dealt with James Richard from finance who was also friendly and professional and we talked about different options for my purchase. Nice job James . And Phi Phi Hoag of service was there as usual waiting for me with a smile when my registration and sticker arrived. There were a few others who helped along the way . Great job everyone
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Frequently Asked Questions About Kelly Nissan of Woburn

What types of vehicles does Kelly Nissan of Woburn offer?

Kelly Nissan of Woburn offers quality new and pre-owned Nissan vehicles for sale and lease.

What are the operating hours of Kelly Nissan of Woburn?

The dealership is open Monday to Thursday from 8 AM to 8 PM, Friday and Saturday from 8 AM to 6 PM, and closed on Sundays.