Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Woburn, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Woburn location today.
Location
Hours
Reviews
4.1
428 reviews
5 stars
296
4 stars
35
3 stars
22
2 stars4
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, while some reported poor service and lack of communication.
Vehicle Quality
Feedback varied on vehicle conditions, with some customers receiving well-maintained cars, while others reported issues with cleanliness and mechanical problems.
Reservation Issues
Several customers experienced problems with reservations, including cancellations and being given different vehicles than expected.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were notable complaints about specific staff members and service inconsistencies.
- EEEricDec 18, 20255.0I generally expect having a bad time when I go to rent a car. That was not the case here.
- HHHeatherDec 17, 20251.0Terrible customer service. I waited for a car for three hours today without any phone call and then another hour after being told a car was on the way. No phone call email or communication.
- BVBob VardaroDec 6, 20255.0Excellent customer service, nice rental car. Staff was very accommodating
- JLJoseph LouisDec 5, 20255.0Staff was professional, courteous and knowledgeable. I will recommend this Enterprise to all family members and friends.
- JAJessica AVNov 19, 20255.0In a day where nothing went right for me I can say that my experience here was a highlight. From Rob the team member rob who picked me up to the final lot kid who added air to my tire I was pleasantly surprised with the service I received. I work daily with the public and I can say that each of the 5 employees I interacted with at this location are definitely above average in customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Woburn, MA?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Woburn?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car in Woburn offer discounts for active military members?
Yes, they offer discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Woburn?
They accept American Express, Cash, Checks, Discover, Mastercard, and Visa.
Is it possible to reserve a rental car online for the Woburn location?
Yes, reservations can be made online through their official website or reservation URL.
Does Enterprise Rent-A-Car in Woburn provide airport pick-up service?
Yes, the Woburn location offers airport pick-up services.
Are there other Enterprise locations or services nearby in Woburn?
Yes, nearby are Enterprise Car Sales, Enterprise Truck Rental, and another Enterprise Rent-A-Car location, providing options for car purchases and truck rentals.
What nearby hotels can customers visit when renting a car at Enterprise in Woburn?
Customers can easily access nearby hotels such as Sonesta Select Boston Woburn Burlington and Courtyard by Marriott Boston Woburn/Burlington for their accommodation needs.
Are there any dining options close to Enterprise Rent-A-Car in Woburn?
Yes, nearby dining includes Jake N Joes - Woburn and Jake n JOES Sports Grille, great spots for meals before or after your rental experience.
Can I contact Enterprise Rent-A-Car Woburn by phone and which language do they speak?
You can contact them at +1 781-932-9898, and the staff primarily speaks English.