Enterprise Rent-A-Car

Reviews

• MZ

  Mary Zuffante

  5 days ago
  5.0
  Great customer service from everyone who I dealt with.
• DR

  Daniel roman

  Dec 26, 2025
  5.0
  Every time I need to rent a vehicle, I have zero problems. They get me into a rental without any issues.
• TM

  Trevor Mendez

  Dec 18, 2025
  5.0
  The circumstances that brought me to Enterprise were stressful and the pick up experience was not quite what I hoped, and yet nothing worthy of a complaint. During the drop off the team sensed that I wasn't completely happy and Sam followed up. In the end I concluded that his commitment to 5-Star service is sincere. I'm really happy with how he responded and resolved things. I've never had that positive an experience with a rent-a-car associate before. I'm grateful. If I have to rent again in the area, I'll call Sam!
• MC

  Moses Cardona

  Nov 23, 2025
  5.0
  ⭐⭐⭐⭐⭐ 1000-Star Review for Kasey in Weymouth & Matt in Quincy – TRUE Excellence at Enterprise I cannot express enough how extraordinary my experience was with Kasey at Enterprise in Weymouth and Matt at Enterprise in Quincy. After dealing with a horrible, discriminatory, and stressful situation at Hertz, these two completely turned my day around and reminded me what true customer service is supposed to look like. ⭐ Kasey – Weymouth Enterprise (A TRUE LEADER & THE STANDARD OF EXCELLENCE) Kasey is, without exaggeration, one of the most exceptional customer service professionals I have ever encountered in any industry. What she did for me cannot be overstated. I walked into the Weymouth location soaking wet, stressed, without a charged phone, and honestly feeling defeated after what happened at Hertz. Kasey immediately treated me like a human being. She brought me inside, let me charge my phone, helped me get dry, and jumped straight into solving my rental situation — a situation that another company refused to even attempt helping with. Not only did she secure the exact vehicle I needed, she even managed to beat the original Hertz rate using my AAA discount. But what amazed me even more was watching her run the ENTIRE office like a true professional. She was helping me and almost ten other customers at the same time, and yet not one person felt ignored or unimportant. Her calmness, speed, organization, compassion, and professionalism were unbelievable. This is the type of person a company should fast-track into leadership. She is the definition of: • Exceptional service • Leadership potential • Operational excellence • Customer-first mindset • True professionalism I honestly wish I could give her 1,000 stars. She deserves not just a raise — but formal recognition from Enterprise corporate or franchise leadership and serious consideration for a promotion into management or upper leadership roles. People like her elevate a company’s brand reputation on their own. ⭐ Matt – Quincy Enterprise (Professional, Friendly & Extremely Helpful) Matt at the Quincy location also deserves major recognition. He was supportive, quick to help, and extremely accommodating. He made sure everything went smoothly, answered every question, and provided the type of customer-focused service that keeps people loyal to a brand. Matt operates with genuine friendliness, respect, and care — qualities that customers instantly notice. He played a big role in ensuring my experience with Enterprise remained flawless from start to finish. ⸻ ⭐ They Gained a Customer for Life Because of Kasey and Matt: • My terrible day was reversed • My rental process was smooth and stress-free • I made it to my daughter’s birthday surprise • I found a company I trust and respect I will always return to Enterprise from now on. I will send friends, family, coworkers — anyone who needs a rental — specifically to Weymouth and Quincy because of the way these two handled everything. Enterprise leadership should be proud to have employees like them representing the brand. They are the reason customers stay loyal for life. Thank you, Kasey and Matt. You turned a nightmare into a great day, and I’ll never.
• EB

  Erick Byron

  Nov 16, 2025
  1.0
  Actually worst experience trying to rent a car on a budget. Was told it was $72 a day or $120 for two. But getting there almost in the car to drive it for already a tall price. The Enterprise employee says there a $300 odd dollar fee included in the price but we just don't tell you that until they already said Mr Byron your all set and I send my ride away just for me to get blindsided and not be able to rent the car because of my budget I was forced to stick to and ultimately get pissed and have to walk all the way back home because of Enterprises face advertisement. So that star rating serves no justice in my opinion! So the bet I can do a one for my public opinion!

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