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Westford, MA Sullivan Tire and Auto Service
Brand Certified

Sullivan Tire & Auto Service

4.2
(154 reviews)

Business Details

426 Littleton Rd, Westford, MA
01886, United States
(978) 486-4351
https://www.sullivantire.com/

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
426 Littleton Rd, Westford, MA
01886, United States

Hours

Reviews

4.2
154 reviews
5 stars
105
4 stars
21
3 stars
6
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jason and Ed for their exceptional service.

Timeliness

Several reviews noted issues with delays in service, including long wait times for appointments and lack of communication regarding vehicle readiness.

Transparency

Some customers expressed concerns about transparency in pricing and service recommendations, with instances of miscommunication regarding costs and services performed.

Quality of Work

While many reviews praised the quality of repairs and services, there were also complaints about unresolved issues and dissatisfaction with certain repairs.

Emergency Assistance

Customers appreciated the quick assistance provided during emergencies, with several instances of urgent tire repairs and replacements being handled promptly.
  • EM
    Emily Murphy
    Jan 29, 2026
    5.0
    Jason was the best! Awesome customer service! Will return in the future.
  • CB
    Cooper Bentley
    Jan 5, 2026
    2.0
    Paid to have all 4 tires aligned, but they only did 3. As justification for this, they claimed parts were missing which were not. Make sure they haven't pulled any fast ones on you before paying.
  • MA
    Melissa Andrea
    Dec 27, 2025
    5.0
    We are extremely grateful that Sullivan was open on the 24th and 26th of December when we had an emergency. Jason was extremely kind, patient, and helpful in identifying the correct rear tires we needed and ordering them quickly. I appreciate the prompt and detailed communication and assistance.
  • RB
    Robert Benjamin
    Dec 26, 2025
    5.0
    I was in a jam and they got me out of it. They were helpful and professional. I waited for my tire and observed them handle several customers. They were always professional and helpful.
  • OM
    Operations Manager
    Sep 21, 2025
    5.0
    Excellent service and very attentive staff. I showed up without an appointment due to a repeated "low tire pressure" warning in my car. They took me into the shop after a 10 minute wait and discovered half of cars nail in the tread of my tire. I was out and back on the road within an hour and the tech even reset the TPMS for me to clear the warning.

Brand Certified Facts from Sullivan Tire & Auto Service

Sullivan Tire & Auto Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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