Business Details
About
Tire Shop
Details
- Requires appointmentNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.2
154 reviews
5 stars
105
4 stars
21
3 stars
6
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although some reported poor communication and unprofessional behavior from certain employees.
Timeliness
While several reviews highlighted quick service and prompt repairs, others expressed frustration with delays and lack of communication regarding appointment times.
Transparency
Customers appreciated honest assessments and fair pricing, but some felt there was a lack of transparency regarding costs and services performed.
Emergency Assistance
The business received positive feedback for their ability to assist customers in urgent situations, often going above and beyond to help.
- CBCooper BentleyJan 5, 20262.0Paid to have all 4 tires aligned, but they only did 3. As justification for this, they claimed parts were missing which were not. Make sure they haven't pulled any fast ones on you before paying.
- MAMelissa AndreaDec 27, 20255.0We are extremely grateful that Sullivan was open on the 24th and 26th of December when we had an emergency. Jason was extremely kind, patient, and helpful in identifying the correct rear tires we needed and ordering them quickly. I appreciate the prompt and detailed communication and assistance.
- RBRobert BenjaminDec 26, 20255.0I was in a jam and they got me out of it. They were helpful and professional. I waited for my tire and observed them handle several customers. They were always professional and helpful.
- OMOperations ManagerSep 21, 20255.0Excellent service and very attentive staff. I showed up without an appointment due to a repeated "low tire pressure" warning in my car. They took me into the shop after a 10 minute wait and discovered half of cars nail in the tread of my tire. I was out and back on the road within an hour and the tech even reset the TPMS for me to clear the warning.
- PUPranit UpadrastaSep 9, 20255.0They went above and beyond to get me a tire on the day of. Really appreciate it.
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the regular business hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, and Saturdays from 7:30 AM to 5:00 PM. The shop is closed on Sundays.
Is Sullivan Tire & Auto Service open on holidays?
On holidays like December 31, 2025, Sullivan Tire & Auto Service operates from 7:30 AM to 5:00 PM.
What services does Sullivan Tire & Auto Service offer?
They provide tire sales and repair, auto repair services, oil change service, and wheel alignment service.
Does Sullivan Tire & Auto Service require appointments for service?
No, appointments are not required, although you can schedule services online if preferred.
Does Sullivan Tire & Auto Service offer in-store shopping and pickup options?
Yes, they have in-store shopping as well as in-store and curbside pickup available.
Is there free Wi-Fi and restroom available at Sullivan Tire & Auto Service?
Yes, free Wi-Fi and restroom facilities are available for customers at the shop.
Where is Sullivan Tire & Auto Service located?
It is located at 426 Littleton Rd, Westford, MA 01886, United States.
What nearby places can customers visit before or after their appointment at Sullivan Tire & Auto Service?
Customers can visit nearby places like Hair by Kara, Madlovehair, and Fringe Hair Loft for beauty and hair services, or enjoy dining at Thai on the Fly and Di Napoli Pizzeria.
Are there family-friendly attractions near Sullivan Tire & Auto Service?
Yes, nearby family-friendly places include Kimball Farm Mini Golf and Kimball Farm Westford which offers ice cream and miniature golf.
What nearby services might be useful for customers visiting Sullivan Tire & Auto Service?
Nearby services include Acorn Child Care Center for childcare, Littleton Power Products for hardware needs, and Acton Medical Associates for medical services.