Business Details
About
Tire Shop
Details
- Requires appointmentNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.3
151 reviews
5 stars
103
4 stars
21
3 stars
6
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting their willingness to help in urgent situations.
Service Efficiency
Several reviews noted quick turnaround times for services, with many customers being satisfied with the speed of repairs and maintenance.
Transparency Issues
Some customers expressed concerns about a lack of communication regarding service details and pricing, leading to misunderstandings.
Quality of Work
While many reviews praised the quality of service, a few customers reported dissatisfaction with repairs that did not resolve their issues.
Appointment Management
There were complaints about scheduling and delays, with some customers feeling their appointments were not honored or managed effectively.
- OMOperations ManagerSep 21, 20255.0Excellent service and very attentive staff. I showed up without an appointment due to a repeated "low tire pressure" warning in my car. They took me into the shop after a 10 minute wait and discovered half of cars nail in the tread of my tire. I was out and back on the road within an hour and the tech even reset the TPMS for me to clear the warning.
- PUPranit UpadrastaSep 9, 20255.0They went above and beyond to get me a tire on the day of. Really appreciate it.
- ATAlison F TroyerSep 4, 20255.0We have been very happy with the Westford Sullivan Tire and Auto. Everyone has been thoughtful, friendly, thorough and, in our opinion, above and beyond with a particular situation. We had a vehicle that we realized had met the end of its time with us after an assessment of its needs. While we figured out donation logistics, etc, Sullivan was understanding, didn’t rush us, offered ideas, just made everything smoother and safer for us. Thank you!
- JGJoe GagnonJun 26, 20255.0Fast friendly service.
- CICarol IglesiasJun 17, 20255.0Friendly and professional. Needed 3 new tires, there were only 2 in stock. So, they sent someone to drive about an hour round trip to get the 3rd tire one from another Sullivan Tire location. Great service! Thanks guys!
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the regular business hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, and Saturdays from 7:30 AM to 5:00 PM. The shop is closed on Sundays.
Is Sullivan Tire & Auto Service open on holidays?
On holidays like December 31, 2025, Sullivan Tire & Auto Service operates from 7:30 AM to 5:00 PM.
What services does Sullivan Tire & Auto Service offer?
They provide tire sales and repair, auto repair services, oil change service, and wheel alignment service.
Does Sullivan Tire & Auto Service require appointments for service?
No, appointments are not required, although you can schedule services online if preferred.
Does Sullivan Tire & Auto Service offer in-store shopping and pickup options?
Yes, they have in-store shopping as well as in-store and curbside pickup available.
Is there free Wi-Fi and restroom available at Sullivan Tire & Auto Service?
Yes, free Wi-Fi and restroom facilities are available for customers at the shop.
Where is Sullivan Tire & Auto Service located?
It is located at 426 Littleton Rd, Westford, MA 01886, United States.
What nearby places can customers visit before or after their appointment at Sullivan Tire & Auto Service?
Customers can visit nearby places like Hair by Kara, Madlovehair, and Fringe Hair Loft for beauty and hair services, or enjoy dining at Thai on the Fly and Di Napoli Pizzeria.
Are there family-friendly attractions near Sullivan Tire & Auto Service?
Yes, nearby family-friendly places include Kimball Farm Mini Golf and Kimball Farm Westford which offers ice cream and miniature golf.
What nearby services might be useful for customers visiting Sullivan Tire & Auto Service?
Nearby services include Acorn Child Care Center for childcare, Littleton Power Products for hardware needs, and Acton Medical Associates for medical services.