Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Main St in Westfield, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westfield, MA or call us at (413) 562-5500.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
179 reviews
5 stars
115
4 stars
31
3 stars
11
2 stars
9
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a wide selection of auto parts available, often finding exactly what they needed.
Mixed Experiences
While many reviews were positive, there were also complaints about poor customer service from some staff members and issues with product knowledge.
Pricing
Customers appreciated the reasonable prices for parts and services, although some expressed frustration with pricing discrepancies.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
- VSV StevensonNov 10, 20255.0Jareth (at least I think that’s his name) was at the counter when I came in and asked for help with my battery. I knew I needed a new one when I realized mine was smoking and leaking battery acid. I do mobile phlebotomy for work and was only in the Westfield area because I had a patient over there. I stopped in and asked to purchase the battery, but since I was working at the time I needed to install it right then and there. Jareth stated that since they were short staffed and busy, they wouldn’t be able to help me install the battery but would allow my bf and I to use their cart of tools to do it in the parking lot. We ran into some issues and had asked an employee who had just arrived for help with removing the battery. He sent Jareth outside and he helped us to remove the battery himself and get the new one in too. I greatly appreciate the service I received here and will be returning whenever I need auto parts in the Westfield area. Thank you!!!
- VHViktor HordiienkoAug 26, 20255.0Очень хороший магазинчик, много товара есть в наличии, очень отзывчивый персонал всех работников( учитывая мой начальный уровень английского) меня прекрасно обслуживают здесь! Прием масла после замены, очень хорошая услуга, от магазина… Рекомендуем,,,👍🤝
- MRMs RuizAug 5, 20255.0I would like to say thank you to Josh and Cory or the amazing customer service. I appreciate all the advice, assistance, and support! I appreciate you !!
- CHCharles HillmanJun 15, 20255.0Had what I needed!
- IMilana macMay 30, 20255.0Andre P. at this location helped me with everything I needed and helped me put my difficult windshield wipers on. He is super nice and knows all about all vehicles.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Westfield, MA?
AutoZone Auto Parts is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
What types of products can I find at this AutoZone location?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone store.
Does AutoZone Auto Parts offer any pickup or delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup for your convenience.
Which brands are available at AutoZone on East Main St?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the Westfield AutoZone for customer service?
You can call them at (413) 562-5500 or email customer.service@autozone.com for assistance.
What is the exact address of AutoZone Auto Parts in Westfield?
The store is located at 200 E Main St, Westfield, MA 01085, USA.
Are there any nearby places where I can grab a meal before or after shopping at AutoZone?
Yes, nearby options include Chester's Chicken, Subway, KFC, Taco Bell, D'Angelo Grilled Sandwiches, and MrBeast Burger for quick meals.
Is there a coffee shop near AutoZone where I can relax or work?
Yes, there are two Starbucks locations nearby where you can get coffee and relax or work after visiting AutoZone.
How can nearby services like USPS Collection Point or UPS Alliance Shipping Partner assist me when visiting AutoZone?
You can conveniently use these nearby shipping and courier services for sending packages or receiving deliveries while shopping at AutoZone.
What nearby stores can I visit alongside AutoZone for other shopping needs?
Nearby you can visit Westgate Plaza, T.J.Maxx, ALDI USA, and Ocean State Job Lot for a variety of shopping options.