Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Main St in Westfield, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westfield, MA or call us at (413) 562-5500.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a wide selection of auto parts in stock, meeting their needs effectively.
Installation Assistance
Several reviews highlighted the willingness of staff to assist with installations, which was appreciated by customers needing extra help.
Mixed Experiences
While many reviews were positive, there were some complaints about poor customer service and knowledge from certain employees.
Pricing
Customers generally found the prices to be reasonable, although there were mentions of discrepancies between online and in-store pricing.
VS
V Stevenson
Nov 10, 2025
5.0
Jareth (at least I think that’s his name) was at the counter when I came in and asked for help with my battery. I knew I needed a new one when I realized mine was smoking and leaking battery acid. I do mobile phlebotomy for work and was only in the Westfield area because I had a patient over there. I stopped in and asked to purchase the battery, but since I was working at the time I needed to install it right then and there. Jareth stated that since they were short staffed and busy, they wouldn’t be able to help me install the battery but would allow my bf and I to use their cart of tools to do it in the parking lot. We ran into some issues and had asked an employee who had just arrived for help with removing the battery. He sent Jareth outside and he helped us to remove the battery himself and get the new one in too. I greatly appreciate the service I received here and will be returning whenever I need auto parts in the Westfield area. Thank you!!!
VH
Viktor Hordiienko
Aug 26, 2025
5.0
Очень хороший магазинчик, много товара есть в наличии, очень отзывчивый персонал всех работников( учитывая мой начальный уровень английского) меня прекрасно обслуживают здесь! Прием масла после замены, очень хорошая услуга, от магазина… Рекомендуем,,,👍🤝
MR
Ms Ruiz
Aug 5, 2025
5.0
I would like to say thank you to Josh and Cory or the amazing customer service. I appreciate all the advice, assistance, and support! I appreciate you !!