Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WESTBOROUGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly and efficient staff while others report rudeness and disrespect from management.
Pricing Transparency
Several customers expressed dissatisfaction with pricing, feeling overcharged and not receiving promised discounts or services.
Service Quality
While many reviews highlight quick and efficient service, there are multiple complaints about incomplete work, such as not topping off fluids or failing to perform requested services.
Professionalism
There are concerns about professionalism, with reports of unprofessional behavior from staff and management, impacting customer experiences negatively.
GT
GaryB Tuthill
Dec 20, 2025
1.0
I haven't visited JL for some years (I now drive an EV) but remembered an oil change as about $30, so figured it would be about $50 now. So I was gobsmacked at the $130 charge. No breakdown of $/quart of oil and filter, just parts $68 and labor $62, for less than 10 minutes of work. I was not offered a choice of oil/service, just "your car calls for premium synthetic" so I agreed. When the bill was presented at the end, I figured there was no chance that arguing would reduce it, so I swallowed the unexpected charge. But I'm disappointed in the whole process, taking advantage of a customer's ignorance.
AR
abdullah rizvi
Dec 6, 2025
1.0
Usually a good place, but my last experience was disappointing. They lied to me, overcharged me, and didn’t even do what they claimed they had done.
1. My washer-fluid warning light was on, and I asked how much they would charge to fill it. They told me it was free, filled the reservoir, and said my sensor was faulty. When I got home, I checked and saw they had not filled the washer fluid at all.
2. I gave them a $25 coupon for a synthetic oil change and a 10% off service coupon for the engine air-filter replacement (both listed on their website). These should have reduced my total bill by a good amount. They said they would scan them and apply the discounts at checkout inside the facility, but they never did. Instead, they only took off $15 from my total bill.
I ended up paying around $160 for an oil change and filter replacement, was overcharged, and they didn’t even top up my washer fluid—after telling me they did and that my sensor was the issue.
I would not return to this location and would not recommend it to others.
DD
Dillon
Nov 23, 2025
1.0
Incorrectly put on the oil filter causing a leak. Lack of professionalism. Lack of common knowledge for job.
MM
Melanie McLaughlin
Nov 23, 2025
5.0
Friendly, fast and efficient service!
MM
Mustafa M
Oct 30, 2025
5.0
Awesome service conducted by Andrew H and Donald W. They gave my mom peace of mind with a quick appointment and service. They conducted a diligent look over, and were courteous and professional.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of services does Jiffy Lube in Westborough provide?
Jiffy Lube offers oil changes, windshield wiper and filter replacements, tire rotations, battery services, inspections, and transmission fluid exchanges among other routine automotive maintenance services.
Do I need to make an appointment to get my vehicle serviced at Jiffy Lube?
No appointment is necessary at Jiffy Lube; you can visit at your convenience for oil changes and other maintenance services.
How long does a typical oil change service take at Jiffy Lube?
An oil change at Jiffy Lube typically takes 15 minutes or less from start to finish, though additional services may increase this time.
What are the operating hours for Jiffy Lube in Westborough?
Jiffy Lube is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Jiffy Lube in Westborough service fleet vehicles?
Yes, Jiffy Lube services most fleet vehicles and accepts most fleet credit cards. They work with large fleet management companies and many local fleets.
What payment options are accepted at Jiffy Lube?
Jiffy Lube accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Are there any nearby places where I can get my car washed after service at Jiffy Lube?
Yes, there are several car washes nearby including Car Wash & Detailing Of Westborough, Inc. and Golden Nozzle Car Wash where you can conveniently get your vehicle cleaned after servicing it at Jiffy Lube.
Can I grab a coffee or a snack near Jiffy Lube while my car is being serviced?
Yes, nearby options include Dunkin' for coffee and donuts, Starbucks for coffee and smoothies, and Tribos Peri Peri if you want some fast food or chicken dishes.
What nearby facilities can I visit if I need urgent care or bank services while at Jiffy Lube?
ConvenientMD Urgent Care is nearby for medical needs. For banking, there is a Bank of America Financial Center and several ATMs close to Jiffy Lube in Westborough.
Where is Jiffy Lube located in Westborough, MA?
Jiffy Lube is located at 126 Turnpike Rd, Westborough, MA 01581, USA.