Jiffy Lube

4.4
344 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WESTBOROUGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
126 Turnpike Rd, Westborough, MA
01581, United States

Hours

Reviews

4.4
344 reviews
5 stars
260
4 stars
37
3 stars
11
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported disrespectful treatment from management.

Efficiency

Many customers appreciated the quick service, with several noting oil changes completed in under 15 minutes.

Professionalism

While some staff were described as professional and knowledgeable, others were criticized for unprofessional behavior and lack of attention.

Management Issues

Several reviews highlighted issues with management, including poor handling of customer complaints and disrespectful attitudes.

Service Quality

Inconsistent service quality reported; some customers received thorough inspections while others felt basic services were neglected.
  • MM
    Mustafa M
    Oct 30, 2025
    5.0
    Awesome service conducted by Andrew H and Donald W. They gave my mom peace of mind with a quick appointment and service. They conducted a diligent look over, and were courteous and professional.
  • SC
    Shawn Crane
    Oct 6, 2025
    2.0
    Apparently only one person works here.
  • AA
    Anonymous
    Aug 16, 2025
    1.0
    I went to Jiffy Lube for an oil change today and was shocked by how I was treated. The new manager came out with an attitude and told me to “get the hell off the property” or he was calling the cops. I wasn’t causing any issues, I just wanted a simple oil change. He claimed he was calling the police, but of course, nobody ever showed up. What makes this worse is that two of the employees there used to work under me when I was at Jiffy Lube. They both told me straight out that the place hasn’t been the same since I was wrongfully fired. They wanted to help me and get my oil change done, but the manager completely disrespected me and wouldn’t allow it. Instead of focusing on customers, the manager ignored people waiting in the lot so he could spray water on an already clean floor. That shows you exactly where the priorities are at this location. If this is the kind of “customer service” the new management brings, I wouldn’t recommend this place to anyone.
  • AC
    Atira Cheney
    Jul 8, 2025
    5.0
    Super great service, made it easy for my 1st time getting my oil changed by myself! Nice dudes.
  • ND
    nicky d
    Jul 8, 2025
    5.0
    Very quick!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service