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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the West Springfield area, turn to Safelite AutoGlass . Those in central West Springfield or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 57 Norman St, Safelite AutoGlass West Springfield repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
381 reviews
5 stars
289
4 stars
20
3 stars5
2 stars5
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting friendly and professional staff who made the process easy and stress-free.
Technician Performance
Technicians received high marks for their professionalism, efficiency, and quality of work, with many customers noting their knowledge and attention to detail.
Timeliness
Many reviews mentioned the quick turnaround time for services, with several customers expressing satisfaction with how fast their repairs were completed.
Communication
Customers appreciated clear communication regarding appointments, service updates, and post-service care instructions.
Quality of Work
While most feedback was positive regarding the quality of repairs, a few customers reported issues with the final results, indicating some inconsistency in service outcomes.
- MSMaribel Silva6 days ago5.0My tech, Nathan was punctual, friendly, and did an excellent job. Happy customer 😊
- LVLindsay VailNov 7, 20255.0Thank you Safelite!! Nick Massa did a great job on my 2021 Civic Windshield. The Pike decided to chuck a rock at me at 7am while driving to work. Nick patched up the Crack and now you can barely see where the rock hit the glass!! Thank you Nick!!!! Make sure your bosses give you a raise!
- TJTee JayOct 31, 20255.0Wayne the technician was amazing and left my car spotless. He worked fast and we didn't have any issues. They came out to my vehicle with no added charges, like other companies. Was able to do everything online.
- RVreinaldo valentinOct 29, 20255.0Wayne was incredibly knowledgeable, he went above and beyond what I expected. He showed pride in his work and did a wonderful windshield replacement
- KSKim StarkeyOct 28, 20255.0Customer service may be a dying art, but my recent Safelite experience proves it’s still alive and well. We had our windshield replaced, and during the process, the technician accidentally broke our rearview mirror. He immediately took responsibility, found a replacement, and returned to install it at no charge. Everything was handled professionally and efficiently. Thank you, Safelite, for standing behind your work and delivering true customer service!
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass West Springfield located?
Safelite AutoGlass West Springfield is located at 57 Norman St, West Springfield, MA 01089, US.
What services does Safelite AutoGlass West Springfield offer?
Safelite AutoGlass offers auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, power window repair, same-day service, and insurance paperwork processing.
What are the operating hours of Safelite AutoGlass West Springfield?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass West Springfield provide mobile service?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in West Springfield and surrounding areas.
Is there a national warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty.
What payment options are accepted at Safelite AutoGlass West Springfield?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Are appointments required at Safelite AutoGlass West Springfield?
Yes, appointments are required to receive service at Safelite AutoGlass West Springfield.
Which postal codes does Safelite AutoGlass West Springfield serve?
Safelite AutoGlass serves multiple postal codes including 01089, 01090, 01102, 01101, 01107, 01001, and others in the West Springfield area.
What nearby places can customers visit before or after their appointment at Safelite AutoGlass?
Customers can visit nearby places such as Venetian Bakery for donuts, Memo's Coffee Shop for coffee, or Lattitude Restaurant for American cuisine before or after their appointment.
Are there nearby automotive services close to Safelite AutoGlass West Springfield?
Yes, nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, Infinity Auto Rental Inc for car rentals, and Vehicle Repair Center of Western Mass for vehicle repairs, which can be convenient for customers needing additional automotive support.
Can customers find nearby driving schools or legal services around Safelite AutoGlass?
Yes, The Next Street offers driving school services nearby, and Garvey Law provides legal services including real estate law and wills/trusts, which might be useful for customers in the area.