Brand Certified
Jiffy Lube
4.3(893 reviews)
Certified by Jiffy Lube • Mar 01, 2026
Business Details
788 Memorial Ave, West Springfield, MA
01089, United States
Certified by Jiffy Lube • Mar 01, 2026
(413) 732-9420
Certified by Jiffy Lube • Mar 01, 2026
https://jiffylubespecials.com
Certified by Jiffy Lube • Mar 01, 2026
About
Certified by Jiffy Lube • Mar 01, 2026
Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WEST SPRINGFIELD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Certified by Jiffy Lube • Mar 01, 2026
Hours
Certified by Jiffy Lube • Mar 01, 2026
Reviews
4.3
893 reviews
5 stars
614
4 stars
125
3 stars
39
2 stars
20
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go the extra mile and provide clear communication.
Service Speed
Several reviews noted the quick and efficient service, with many customers appreciating the fast turnaround for oil changes.
Upselling Concerns
Some customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase additional services that were not needed.
Mixed Experiences
While many had positive experiences, there were notable complaints regarding service inconsistencies, including issues with parts and pricing.
Cleanliness and Professionalism
Customers frequently commented on the cleanliness of the shop and the professionalism of the staff.
- TJTammie Jasmin4 days ago1.0I went there last week paid $120 for an oil change, and that's the only thing they did was change that oil. Never checked the fluids or the tires or anything. It's a waste of money. I went there awhile ago, they supposedly put oil in my car. Told me to start it and I had no oil pressure. Come to find out they didn't put the oil in and they laughed about it. BEWARE
- MDMiguel DejesusFeb 13, 20265.0Brian help me out a whole lot help me save a lot of money I didn't understand at first
- APAllysha PerrierJan 28, 20265.0I have been to jiffy lube a few times now. Everytime I am greeted with excellent customer service. This past time I needed a part for my shifter. Phillip went to two junkyards to see if the part was there. Unfortunately it wasn't. Philip then ordered the part for me along with a sensor I needed. Phillip has great customer service and is always willing to go the extra mile. The manager I think his name is Brian is always so friendly. He will always update me with what's going on, also tries to get me a good price and he succeeds. I sit and watch the workers. And honestly in my opinion everyone is hard working especially in this cold weather. I am highly satisfied with jiffy lubes service. I will definitely be returning. Thank you guys for all your hard work!!!
- CDCassidy DayJan 20, 20265.0Phil and the guys are great
- MMMichelle MulreadyJan 6, 20261.0They couldn't get a stripped oil plug out. Had to go to the dealer.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What automotive services does Jiffy Lube in West Springfield offer?
Jiffy Lube offers oil changes, brake services, battery replacement, fleet services, tire services, and preventive vehicle maintenance in West Springfield.
Do I need to make an appointment for services at Jiffy Lube?
No appointment is necessary; you can visit Jiffy Lube in West Springfield anytime during business hours for oil changes and other services.
How long does an oil change typically take at Jiffy Lube?
An oil change at Jiffy Lube typically takes 15 minutes or less from start to finish, although additional services may extend the time.
How can I get a price estimate for an oil change at this Jiffy Lube location?
You can get a personalized oil change price estimate by visiting the Jiffy Lube website's estimate tool or by calling the West Springfield location directly.
Are coupons or discounts available for services at Jiffy Lube in West Springfield?
Yes, Jiffy Lube offers coupons that vary by location. Check the Jiffy Lube coupon page online for current offers.
What are the hours of operation for Jiffy Lube in West Springfield, MA?
The Jiffy Lube in West Springfield is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 9:00 AM to 4:00 PM.
Does Jiffy Lube in West Springfield service fleet vehicles?
Yes, they service fleet vehicles and accept most fleet credit cards, partnering with many large and local fleet management companies.
What payment options are accepted at Jiffy Lube West Springfield?
Jiffy Lube accepts cash, major credit cards including American Express, Visa, MasterCard, Discover, and contactless payments like Apple Pay and Samsung Pay.
Are there any nearby auto-related businesses near Jiffy Lube in West Springfield where I can get additional services?
Yes, nearby you can find tire shops like Tire Warehouse and West Side Tire & Auto Service, oil change stations like Spartan Auto Care Center and Monro Auto Service, as well as car washes like Willie Wheels Auto Polishing Shop.
What nearby amenities can I visit while my car is serviced at Jiffy Lube in West Springfield?
You could visit nearby restaurants like Papa Gino’s or Richard's Grinders, handle banking needs at Westfield Bank ATM, or check out nearby retailers such as RadioShack or PriceRite of West Springfield while waiting for your service to complete.
Brand Certified Facts from Jiffy Lube
Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: