Business Details
About
Car Inspection Station
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in West Springfield, MA is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand MA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a MA expert.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Intoxalock Ignition Interlock
930 Memorial Ave, West Springfield, MA
01089, United States
Hours
Reviews
3.0
4 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
2
- SMStephen MarceauSep 8, 20255.0i'm trying to fix a post from my other web site.( Rose Marceau) . Intoxalock called and gave me a number to call from now on. also let me say that westside tire and auto are great to deal with. they have nothing to do with the review that intoxalock had gotten.
- RMRosemary MarceauSep 7, 20251.0they are terrible to deal with .automated phone answering can't get to a person . phone hangs up on you .i called 3 different numbers they are all the same recording.
- GMGail MathesDec 8, 20241.0I have spoken to numerous agents regarding calibration. My son is a voluntary user and should need to calibrate every 180 days. He has been required to calibrate every month for 4 months. I have been assured 4 times that this will change on his account, but it has not. I am very disappointed and will not use this company again. I will also try to get the contract discontinued as the company has not lived up to the agreement.
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in West Springfield provide?
They offer installation, calibration, and removal of ignition interlock devices (IIDs) to help you comply with DUI regulations and get back on the road.
How does an ignition interlock device (IID) work?
An IID is a breathalyzer installed in your vehicle that prevents it from starting if alcohol is detected on your breath. You must blow into the device before driving, and periodic retests ensure continued compliance.
What are the costs involved in installing an ignition interlock device?
Installation typically costs between $70 and $150 paid one-time at the start of your lease, covering the service center's labor. Additional fees may apply during your use.
Where can I get an ignition interlock device installed near West Springfield, MA?
Intoxalock has over 5,000 certified service centers nationwide. You can schedule an appointment with the West Springfield location at 930 Memorial Ave for installation and service.
What are the business hours for Intoxalock Ignition Interlock at 930 Memorial Ave?
The location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 7:30 AM to 12:00 PM, and closed on Sundays. Online service is available 24/7.
Can I use the Intoxalock mobile app for device management?
Yes, the Intoxalock Mobile app is available for download to help with device usage guidance, scheduling, and learning more about IIDs.
What payment options does Intoxalock accept at the West Springfield location?
They accept American Express, Visa, MasterCard, Discover, checks, and offer financing options for payment.
How can nearby automotive centers complement my visit to Intoxalock Ignition Interlock?
Nearby places like West Side Tire & Auto Service, Monro Muffler Brake & Service, and Goodyear offer tire services, oil changes, and automotive repairs, which you might need alongside IID installation or maintenance.
Are there dining options near Intoxalock Ignition Interlock for customers waiting during installation?
Yes, customers can visit nearby restaurants such as Papa Gino's and Richard's Grinders for food while their vehicle is serviced.
How can nearby transit and rental services assist customers visiting Intoxalock?
Enterprise Rent-A-Car nearby offers vehicle rentals if you need transportation while your vehicle has an IID installed. This makes managing mobility easier during installation periods.