Need a rental car in West Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Springfield location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Mike, Aaron, and Jackie for their exceptional service.
Rental Process
The rental process was frequently described as quick and efficient, with many customers noting easy pick-up and drop-off experiences.
Vehicle Quality
While most vehicles were reported as clean and in good condition, there were some complaints about specific cars having issues such as unpleasant odors or cleanliness concerns.
Reservation Issues
Several customers experienced problems with reservations, including confirmed rentals not being available upon arrival, leading to frustration and dissatisfaction.
Overall Satisfaction
Despite some negative experiences, many customers expressed high levels of satisfaction with their rentals and indicated they would recommend Enterprise to others.
AI
Ana I Romero (Irma)
Oct 30, 2025
5.0
Excelente all services.I will recomend to any.
LV
Lee Vaughn
Oct 28, 2025
5.0
The best place to rent a car.All staff very helpful. Nicholas Marcinowski is best for customer care. Enterprise is the best.
CG
Chris Garrity
Oct 13, 2025
5.0
I had my car damaged in an accident and needed a rental through Enterprise. Josiah Willams went above and beyond—he answered all my questions, helped me navigate the process with the other insurance company, and made everything so much easier. He was punctual, professional, and extremely helpful throughout the entire experience. I would definitely choose Enterprise again!
BS
Bob Swensson
Sep 29, 2025
5.0
Great service, great car.
MD
Mr DoWhatItDoes
Sep 27, 2025
5.0
Loved how fast I was helped out and how fast i was able to get a car 🚗
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in West Springfield, MA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is Enterprise Rent-A-Car located in West Springfield?
The location is at 874 Memorial Ave, West Springfield, MA 01089, United States.
What are the operating hours for Enterprise Rent-A-Car in West Springfield?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve your rental car online at their website or use the reservation link: http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in West Springfield?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
What languages are spoken by staff at Enterprise Rent-A-Car in West Springfield?
The staff at Enterprise Rent-A-Car communicates in English.
Are there any nearby automotive service centers where I can maintain a rental car near Enterprise Rent-A-Car?
Yes, nearby automotive services include Spartan Auto Care Center, Jiffy Lube, and Goodyear, which can assist with repairs, oil changes, and tire services.
What restaurants are located near Enterprise Rent-A-Car in West Springfield?
Nearby places to eat include Papa Gino's and Richard's Grinders, perfect for grabbing a meal before or after your rental.
Can I visit any local attractions or entertainment options near Enterprise Rent-A-Car?
Yes, you can visit Vacabjjmma, a martial arts and boxing club nearby, for fitness activities, or stop by Kids' Place Inc for educational programs if traveling with children.