Brand Certified
AutoZone Auto Parts
4.2(301 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
359 Memorial Ave, West Springfield, MA
01089, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(413) 785-5400
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/ma/west-springfield/359-memorial-ave.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Memorial Avenue in West Springfield, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Springfield, MA or call us at (413) 785-5400.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.2
301 reviews
5 stars
190
4 stars
48
3 stars
23
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Staff Knowledge
Several customers highlighted the staff's knowledge and willingness to assist with automotive issues, particularly mentioning specific employees who provided exceptional service.
Store Conditions
The store is generally described as clean and organized, but there are complaints about inconsistent service and some employees being unhelpful.
Product Availability
Customers appreciate the availability of parts and products, often finding what they need in stock.
- SDSarah DolanFeb 15, 20265.0Needed help with a rear right blinker, A guy came out from around the corner and helped with everything. I couldn’t be happier since it is a work vehicle and I transport professional people. I wish I got his name- Feb15 11:26AM
- JSjenn simbomiJan 5, 20263.0Helpful and friendly staff.
- BBbammOct 13, 20251.0Horrible customer service, asked for a battery change, and the guy refused. Instead of explaining to us, he was being rude and not willing to help us at all. Horrible.
- LWlinda whiteSep 11, 20255.0Super helpful people @ this AutoZone. Thank you!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in West Springfield?
AutoZone Auto Parts in West Springfield is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Which brands of auto parts can I find at AutoZone Auto Parts on Memorial Avenue?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this location.
Does AutoZone on Memorial Avenue offer in-store pickup and delivery services?
Yes, this store offers in-store pickup and same-day delivery services.
What types of products are available at AutoZone Auto Parts in West Springfield?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in West Springfield for customer service?
You can call them at (413) 785-5400 or email customer.service@autozone.com for assistance.
Are there options for curbside pickup at this AutoZone location?
Yes, curbside pickup is available at AutoZone Auto Parts in West Springfield.
What nearby places can I visit for a meal or snack after shopping at AutoZone?
Nearby dining options include Tropical Smoothie Cafe, Chipotle Mexican Grill, McDonald's, and ZENSHI Handcrafted Sushi, all within easy reach.
Are there any fitness or wellness centers close to AutoZone on Memorial Avenue?
Yes, Planet Fitness is nearby, providing customers a convenient option for a workout before or after visiting AutoZone.
If I need quick access to banking services near AutoZone, where should I go?
There are Santander Bank ATM and TD Bank ATM locations close to AutoZone for your banking needs.
What other shopping options are available near AutoZone Auto Parts in West Springfield?
Nearby shopping options include Payless ShoeSource, Pretty Woman clothing store, Rainbow Shops, Woodcraft West Springfield hardware store, Century Center shopping mall, Dollar Tree, CVS Pharmacy, and T.J.Maxx department store.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website