This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopAuto MaintenanceBrake ShopTire Shop
For almost 100 years, McCracken Automotive has been part of the fabric of West Roxbury. Family-owned and operated since 1927, we’re known for straight talk, solid work, and genuine care for our customers. From oil changes and brake repairs to diagnostics and tires, our ASE-certified team keeps your car safe and reliable. Whether you’ve been coming here for decades or it’s your first visit, you’ll always get honest service, clear communication, and the neighborly care that’s made McCracken West Roxbury's favorite auto shop for nearly a century.
Location
McCracken Auto Service - Spring Street
107 Spring St, West Roxbury, MA
02132, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.