Brand Certified
Valvoline Instant Oil Change
4.1(203 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
15 Spring St., West Roxbury, MA
02132, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(617) 327-6275
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/ma/west-roxbury/15-spring-st
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Roxbury.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.1
203 reviews
5 stars
139
4 stars
16
3 stars
11
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and thoroughness.
Service Quality
There were mixed reviews regarding service quality, with some customers experiencing issues such as improper oil changes and lack of attention to detail.
Pricing Concerns
Several customers expressed dissatisfaction with pricing practices, particularly regarding unexpected fees and perceived overcharging for services.
Efficiency
While many reviews noted quick and efficient service, some customers reported long wait times and poor management of service flow.
- DFDonna Foster-Larocque2 days ago5.0Friendly service and I was provided with information along each step of the oil change process.
- BFBen FlynnFeb 24, 20261.0Went in for an oil change few days later noticed I was leaking anti freeze and oil. Been here a few times never had an issue till now. I don't recommend going here.
- SASanoj AcharyaFeb 6, 20261.0I was there twice and first time was good and nice people. last time one week ago very bad experience.I did oil and filter change. But they didn’t told me about under the hood need some screws.After next day I lost splash shield and replaced for $466.00.
- AAAmy AnzivinoJan 23, 20265.0Great experience- Isaiah was wonderful- very thorough and fast and helpful. I was really impressed with his customer service and also the other guys that helped. Thanks again
- JLJackeline LopezJan 23, 20261.0I am writing to formally express my concern regarding a recent experience at this location. I have visited multiple times in the past solely to put air in my tires and was never charged. During my most recent visit, I was assessed a $10 “miscellaneous” fee to add air to a tire for a person with a disability. While I understand and respect paying for services, charging $10 for air—particularly under these circumstances—feels unreasonable and unethical. There was no transparency around the charge, and it does not align with my prior experiences at this site. This interaction left a very poor impression and raises concerns about fair and consistent pricing practices. I hope this matter is reviewed by management to prevent similar experiences in the future.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicles does Valvoline Instant Oil Change in West Roxbury service?
Valvoline Instant Oil Change in West Roxbury provides preventive vehicle maintenance for all types of vehicles.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes at Valvoline Instant Oil Change typically take just 15 minutes while you stay in your car.
What are the operating hours of Valvoline Instant Oil Change in West Roxbury?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is an appointment required for services at Valvoline Instant Oil Change?
No appointments are required; customers can walk in for service at any time during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
Does Valvoline Instant Oil Change provide services beyond oil changes?
Yes, they offer a wide range of maintenance solutions including auto repair, car battery services, and auto air conditioning service.
Where is Valvoline Instant Oil Change located in West Roxbury?
It is located at 15 Spring St., West Roxbury, MA 02132.
Is Valvoline Instant Oil Change near any convenient places to grab coffee or snacks?
Yes, there's a 7-Eleven nearby where customers can get coffee, snacks, and convenience items before or after their vehicle service.
What nearby places can customers visit if they need a quick laundry service while at Valvoline Instant Oil Change?
Customers can visit Spring Street Laundry and Dry, a laundromat and dry cleaning service nearby, for their laundry needs.
Are there any nearby veterinary services customers can access around Valvoline Instant Oil Change?
Yes, Parkway Veterinary Hospital is close by, providing pet services and veterinary care for customers in the area.
Brand Certified Facts from Valvoline Instant Oil Change
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