Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Roxbury.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
195 reviews
5 stars
134
4 stars
16
3 stars
11
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising the staff's friendliness and efficiency, while others highlighted issues with inexperienced workers and mistakes during service.
Customer Experience
Many reviews noted positive interactions with staff, emphasizing their helpfulness and politeness, but there were also complaints about unprofessional behavior and poor customer service.
Efficiency
Several customers appreciated the quick service and minimal wait times, although some experienced long waits or delays.
Pricing Concerns
While some customers found the prices reasonable for the services provided, others felt that the costs were high and expressed dissatisfaction with upselling practices.
Safety and Reliability
There were serious concerns raised about the reliability of the service, including incidents of improper maintenance leading to vehicle issues.
- MZMaryan ZankoNov 11, 20255.0За 100$ можна поміняти швидко масло в машині
- KÖzgür KiracıNov 10, 20251.0I waited in line for 45 minutes and eventually couldn’t tolerate it any longer, so I left the branch without getting the oil change. There was only one car being serviced in each lane. What happened to the so-called 15-m
- CKChris KenneyNov 6, 20255.0Great service and staff had an oil change they also suggested some other preventative services but not try to upsell I will definitely be back
- ALApril LeShoreNov 3, 20255.0I went and got an oil change on November 3rd 2025. These guys were excellent. They work in sync and got the job done. There customer service was phenomenal.
- COCarly OdynskyOct 28, 20255.0The staff here was amazing! They were really kind and explained everything to me!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicles does Valvoline Instant Oil Change in West Roxbury service?
Valvoline Instant Oil Change in West Roxbury provides preventive vehicle maintenance for all types of vehicles.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes at Valvoline Instant Oil Change typically take just 15 minutes while you stay in your car.
What are the operating hours of Valvoline Instant Oil Change in West Roxbury?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is an appointment required for services at Valvoline Instant Oil Change?
No appointments are required; customers can walk in for service at any time during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
Does Valvoline Instant Oil Change provide services beyond oil changes?
Yes, they offer a wide range of maintenance solutions including auto repair, car battery services, and auto air conditioning service.
Where is Valvoline Instant Oil Change located in West Roxbury?
It is located at 15 Spring St., West Roxbury, MA 02132.
Is Valvoline Instant Oil Change near any convenient places to grab coffee or snacks?
Yes, there's a 7-Eleven nearby where customers can get coffee, snacks, and convenience items before or after their vehicle service.
What nearby places can customers visit if they need a quick laundry service while at Valvoline Instant Oil Change?
Customers can visit Spring Street Laundry and Dry, a laundromat and dry cleaning service nearby, for their laundry needs.
Are there any nearby veterinary services customers can access around Valvoline Instant Oil Change?
Yes, Parkway Veterinary Hospital is close by, providing pet services and veterinary care for customers in the area.