Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the West Newton area, turn to Safelite AutoGlass . Those in central West Newton or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1199 Washington St, Safelite AutoGlass West Newton repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
273 reviews
5 stars
158
4 stars
15
3 stars
5
2 stars
9
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service, highlighting efficient repairs and good communication.
Scheduling Issues
Numerous reviews mentioned significant problems with scheduling, including cancellations, delays, and lack of communication regarding appointment status.
Installation Problems
Several customers reported issues with the quality of installation, including improper calibration and damage to vehicles during service.
Customer Experience
While some customers had positive experiences, others expressed frustration with poor customer service and management responsiveness.
- TPTimothy PengJan 5, 20265.0Got the job of replacing my cracked windshield done quickly and efficiently. Exactly what you need. Thanks Safelight!
- BSBen SigdaDec 25, 20255.0Couldn't be happier with the service. The staff are friendly. And my windshield was replaced perfectly in a short amount of time. They make having a problem an easy fix.
- DCDavid CastanonDec 20, 20255.0Very efficient front windshield repair. Comfortable facilities while waiting for repair. Excellent communication before, during and after repair to keep me informed of progress.
- DDdirtywaterdiverDec 16, 20255.0Decided to make an appointment and go in rather than have them come to me. They contacted me the day of the appointment and stated if I wanted to come in early they could start earlier. I arrived and they took my car right in. Took a walk to a local place for lunch, walked back and within an hour of 1st arriving I saw they were putting my wipers back on, I honestly thought they were taking them off because they placed the inspection sticker back in the exact same spot of the windshield which was great and I have never had a replacement done so cleanly. After a few more minutes they came into the waiting room and told me I was all done. Could not ask for more.
- MHMoonsu HanNov 15, 20255.0Everyone who works at the shop is very professional and hardworking. The person who replaced my windshield started at 6:30 AM, and I was able to pick up the car early in the morning so I could start my day without any interruptions. Thank you for your sincere work.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in West Newton provide?
Safelite AutoGlass offers windshield repair and replacement, auto glass installation and repair, chip and crack repair, power window repair, same-day service, insurance paperwork processing, and recalibration of advanced safety systems.
Where is Safelite AutoGlass located in West Newton?
Safelite AutoGlass is located at 1199 Washington St, Unit A, West Newton, MA 02465, USA.
What are the business hours of Safelite AutoGlass in West Newton?
The store is open Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sunday.
Does Safelite AutoGlass offer mobile auto glass repair services?
Yes, Safelite AutoGlass offers convenient in-shop and mobile auto glass repair and replacement services in the West Newton area.
Is there a national warranty on windshield repairs from Safelite AutoGlass?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty and can be completed in as little as 30 minutes.
What payment options are accepted at Safelite AutoGlass in West Newton?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass in West Newton require appointments for service?
Yes, Safelite AutoGlass requires appointments for service and also offers online estimates.
Which nearby places can customers visit along with Safelite AutoGlass in West Newton?
Customers can visit nearby places including Jacob Auto Sales for vehicle shopping, Dunkin' for coffee and snacks, and Blue Salt Restaurant for dining before or after their auto glass service.
Are there nearby transportation or rental car services near Safelite AutoGlass?
Yes, Enterprise Rent-A-Car is nearby, providing rental car services which customers might use if their vehicle is being repaired at Safelite AutoGlass.
What local automotive dealers and related businesses are near Safelite AutoGlass in West Newton?
Nearby automotive-related businesses include Newton Auto Group, KG Motors, Grand Auto Sales LLC, Motorcars of Boston, and Jacob Auto Sales, which provide options for car buying, parts, and accessories.